Friday, March 30, 2018

Volkswagen Malaysia Has Announced A Service Maintenance Schedule Revision For Volkswagen Cars - More Ownership Cost Savings In The Long Run

Good news for all Volkswagen owners out there! Volkswagen Passenger Cars Malaysia (VPCM) has announced a revision on the Service Maintenance Schedule for Volkswagen cars. The new Service Maintenance Schedule will be effective beginning the 1st of April 2018 and according to VPCM, it can offer up to 26% savings for Volkswagen owners (if calculated based on a 5 year or 75,000km duration. This revision will be implemented mainly due to extended replacement intervals of certain components. 


According to Florian Steiner, Managing Director of VPCM,  the move is in-line with the company’s continuous efforts to optimize the ownership experience and in giving owners peace-of- mind. We believe that this is another big push by VPCM to bring back the brand after the marque hit a rough patch just a short while ago. 

This comes after the revised Service Maintenance Schedule, paired with the three years’ free maintenance
programme which VPCM introduced on the 1 st of January 2018. Now with the revised service maintenance schedule, VPCM states that this makes owning a Volkswagen even more cost-effective. 

A list of the revised Service Maintenance Schedules for all current and previous Volkswagen models sold in Malaysia can be found in detail on the official Volkswagen website. But note that the revised Service Maintenance Schedule is only applicable to models sold by the manufacturer, and it does not cover models imported via unauthorized distributors. 

This revised Service Maintenance Schedule is implemented, due to extended replacement intervals of certain components. This translates into better savings for the owner. However, Volkswagen technicians will
still perform routine checks, as part of the standard service process and will advise accordingly, if any parts replacement is required.

This would also mean that VPCM is slowly combing through all aspects of the current Volkswagen sales and service procedures after taking over the sales and after sales aspects of Volkswagen in Malaysia. VPCM, who took over sometime during the end of the third quarter of 2016 have now implemented many new measures to bring back the marque from the issues it was facing during that dark period. They seem to be coming up with new measures to reassure customers and also tweak their internal processes so that the customer will benefit. This new maintenance schedule is basically one of them as it seems that they've looked into the lifespan of the parts itself. Quite a good effort in my opinion.

For more information, please visit www.volkswagen.com.my or if you are already a customer, call your service representative.

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