UD Trucks and sole distributor partner, Tan Chong Industrial Equipment Sdn Bhd (TCIE), recently did a whole lot of stuff in conjunction with the recent Chinese New Year celebrations. The truck marque hosted several open house event at many parts of Peninsular Malaysia, namely Johor Bahru, Butterworth and Ipoh to celebrate the festivities with customers and partners. They also had roadshows at the events showcasing their latest trucks like the UD Croner and UD Quester, then launched new service packages and handed over trucks to VXL Alliance Sdn Bhd (above). A lot of stuff indeed!
The events were held sometime in the second week of Chinese New Year over at TCIE’s dealership located at the respective towns mentioned above. UD Trucks and TCIE basically wanted to thank their customers for their support, get to know them better and further reach out to them.There were many festive activities for the guests, such as Chinese New Year lucky dip with lucrative prizes, lion dance performances to usher in prosperity and various goodies and refreshments throughout the day.
Of course, at every event was a roadshow to showcase UD Trucks’ latest model range. They displayed the heavy-duty UD Quester and medium-duty UD Croner. Both are relatively new to the Malaysian market with the Croner just launched last year. It was an opportunity for their customers to learn more about the features of each model and how they have been developed with the thought of customer's productivity, driver comfort, safety and efficiency in mind.
There were also all-day long free vehicle health checks for customers of UD Trucks (as long as they bring them in of course). This free service was also given out as a way to introduce UD Trucks' new and better uptime with the new longer service interval package that is now available for all UD Trucks’ customers in Malaysia. The new service interval package introduces the Centralized Lubricating System and it comprises new oil drains interval for both UD Quester and UD Croner. According to UD Trucks and TCIE, the new period of service interval is currently the longest in the market within the Japanese truck segment. This is in lne with the marque's 'going the extra mile' philosophy.
The Butterworth CNY event was also a truck handover ceremony.VXL Alliance Sdn Bhd took delivery of nine units of UD Quester. VXL Alliance Sdn Bhd, is an airfreight and logistics transportation company. which was established in 2006 in Bayan Lepas, Penang. The company mainly transports electronic and machinery items all around north and central Malaysia.
“We made our first order for UD Quester in 2017 and our drivers have been impressed with its drivability, robust quality and fuel efficiency. The UD telematics system and engine performance of UD Quester also made it an easy decision for us to purchase another eight units, which we will be using for our business expansion and meeting rising customer demands.” said Encik Aznan Abd Aziz, Executive Director of VXL Alliance Sdn Bhd.
“Being in the logistics industry, timeliness is extremely important and to achieve this, we need vehicles that can take the load to deliver productivity with superior uptime. Also, equally important are quality aftermarket care where spare parts availability, response time during truck breakdown and market pricing. All these add up to why we had chosen to buy more units of UD trucks,” added Aznan Abd Aziz.
TCIE, or Tan Chong Industrial Equipment has an extensive network of 43 services centers and dealerships nationwide which sells and services UD Trucks. Currently any purchase of UD Trucks will be supported by UD Extra Mile Support services which includes UD Genuine Service and Parts, UD Driver Training, UD Telematics and UD Trust Service Agreements for customers.
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