Ford and Sime Darby Auto Expand After-Sales Service
Network in Malaysia with Upgraded Acecourt Showroom
KUALA LUMPUR, Malaysia, 22 May 2017 – Sime Darby Auto Connexion (SDAC), Ford Motor
Company’s distribution partner in Malaysia, today announced the opening of its newly upgraded
showroom – Acecourt Auto Sdn Bhd (Acecourt Auto).
This new showroom is built with Ford’s global Brand@Retail standards with improved service
reception area, making every aspect of the service experience consistent with Ford’s Global
Standards – from state-of- the-art equipment, to world-class trained staff.
“Acecourt Auto is designed to offer Ford’s fast-growing customer base in Taiping, Perak the
very best sales and aftersales experience,” said Syed Ahmad Muzri Syed Faiz, managing
director, Sime Darby Auto Connexion. “This world-class upgraded showroom and service centre
is part of Ford and SDAC’s network expansion and customer service enhancement plan.
Together with Ford, we continue to make it our top priority to ensure that customers get the best
service throughout their ownership experience.”
This upgraded facility is equipped with the latest Ford diagnostic tools, and is staffed by Ford-
certified technicians. All Ford dealership employees, including technicians, sales and service
staff, have received Ford’s globally recognised training to develop their expertise and serve
While waiting for their service appointments, customers can relax in the dedicated customer
service lounge and enjoy free Wi-Fi, hot beverages and snacks.
“The quality of the ownership experience we provide is just as important as the quality of our
world-class Ford vehicles,” said Bagus Susanto, managing director, Asia Pacific Emerging
Markets, Ford Motor Company.
“We want all our customers to know that purchasing a new Ford vehicle is just the start of their
ownership experience and we are here to support them every step of the way. The upgraded
service area of Acecourt Auto is a significant milestone in our shared commitment to offer
customers an even better experience.”
Acecourt Auto Sdn Bhd is strategically located at Lot 18992, Batu 2 ½, Jalan Simpang, 34000
Taiping, Perak. The Showroom is open from 9:00am-6:00pm from Monday to Saturday, and
from 10:00am-4:00pm on Sunday, while the Service Centre opening hours are 8:30am-5:30pm
from Monday to Friday, and from 8:30am-1:30pm on Saturday.
For more information, please call the Acecourt Auto hotline on 012-519- 0001, or visit