Tuesday, August 09, 2016

Century Battery have launched their battery warranty service centre and have a SMS Contest going on right now


Century Motolite Battery Sdn Bhd or Century Battery have been in the vehicle battery business for as long as I can remember. For over 50 years they have been selling batteries throughout Malaysia. Their current crop of batteries include the maintenance free Century Ultramax, Century SDFC (for continental makes of cars), Century Marathoner (which they improved in May 2016), Hybrid and also the Century LM low maintenance battery. They even have a battery assist service for the greater Klang Valley area if any motorist requires an immediate battery change (for the agreed price of course). Anyway, Century Battery have just announced that they are the first company in Malaysia to have a battery warranty service centre. 


The Century Battery Warranty Centre is located 26/1 Lebuhraya Persekutuan, 47301, Petaling Jaya. The purpose of this centre is to provide better services to its customers. Whilst the reliability of Century Battery products are very high, battery warranty issues do occasionally arise and so this centre allows customers to easily deal directly with Century Batteries rather than through their dealers. So customers are assured of prompt and better attention as regards their warranty claim. Century Batteries have a 12 month warranty except for the Ultramax which has a 21 month warranty (terms & conditions obviously applies)

Aside from that, the centre also provides services that deals with vehicle batteries. There are free battery and charging system checking for anyone who walks in (drives in actually), free jump start services (within the vicinity, not limited to Century customers) and the centre also provides the Century Battery Assist on-site-service with minimal charges to cover the travelling costs. However, if the customer purchases a new battery from us, these charges will be waived.

The centre is open from 10am – 6pm (Monday – Friday) and 10am – 3pm (Saturday). Do  contact their service centre’s hotline at 1800 88 4100 if you want more info.

Aside from the launch of the new warranty centre, Century Battery have a SMS Contest which is currently ongoing. Details are as follows:

They are giving away RM84,000 CASH for our SMS contest winners.
There are 3 contest cycles for the contest:-

Cycle 1: May 2016 – Aug 2016 (RM28,000 to be won)

Cycle 2: Sept 2016 – Dec 2016 (RM28,000 to be won)

Cycle 3: Jan 2017 - April 2017 (RM28,000 to be won)

To enter the contest:

FIRSTLY, purchase a Century battery at our participating dealer’s outlet. (Yes, buy a battery.)

NEXT, send a SMS to us at 33310 in this format:

CENTURY Registration No. (i.e. WWW8888) Dealer Code (i.e. 1124) Battery Type (i.e. U)

Example: CENTURY www8888 1124 u

Note: You may find out the Dealer Code and Battery Type at the same link mentioned above

FINALLY, keep the receipt & warranty card (if you have claims, you can go to the centre stated above).

A representative from the company will contact the winner and request for the these documents for verification and redemption.

Each lucky winner will get RM500 cash, bank in directly to them after verification.

You may check it out at Century Battery Malaysia facebook link below:

The customer may write in to the folks at Century Battery at enquiry@centurymotolite.com.my for more information on this SMS Contest.


OFFICIAL MEDIA RELEASE
Know your Car Battery, Battery Warranty Centre & SMS Contest

It is no secret that motorists in general do not concern themselves with their car battery until the day it refuses to start. You know the trouble is likely with your battery by observing the following:

 You turn the key, your car engine cranks, but it won’t start

 You turn on the headlights, but the lights are dim or nothing comes on

 You have had episodes of intermittent cranking problems recently

These telltale signs are usually an indication that your car needs a new battery.Obviously a battery change is no big deal, except that no one wants it to happen when they need to get somewhere urgently. For peace of mind, pick a dependable, long lasting and maintenance-free battery such as Century Marathoner.

Make sure the battery dimension and capacity match your vehicle’s make, model and engine type. There are
two ways a battery’s capacity is rated – cold cranking amps (CCA) and amp-hour (AH). In cold climate conditions, cold cranking amps (CCA) is used to measure a battery’s current output. However, in warm
weather conditions and on tropical roads the amp hour (AH) rating applies. Century Batteries manufactured
for Malaysian roads are typically AH rated.

Finally, check the battery for its Reserve Capacity (RC). The higher the rating, the longer a fully charged battery can power on should the vehicle’s alternator fail. Century batteries are normally 12-volt standard rated for most vehicles.

Marathoner: Developing a better automotive battery

In May 2016 Century introduced a completely revamped Century Marathoner MF, the leading brand in its
stable of auto batteries. The result? A maintenance-free car battery that is even more powerful, more reliable,and with a longer lasting service life.

4 areas of manufacturing processes and design were the focus of its makeover: 
Casting, Plate Making, Assembly and Formation.
Casting: The addition of AlloyPlus minimizes corrosion of positive plates.
Plate Making: New technology introduced to reduce plate degradation and buckling.
Assembly Process: Upgraded equipment and tightening of manufacturing standards results in overall product quality.
Formation protocol: Maintaining a consistent two-stage formation procedure boosts battery power and performance.

There is no doubt that R&D and product innovation are keys to market leadership. Positive feedback from customers and dealers in Malaysia to Century Motolite Battery’s new generation Marathoner is testimony tha tthe Company’s efforts are paying off.

Being a responsive manufacturer

Confidence in Century products can be gauged in the increasing support of the Company’s network of dealersin the country. That the recent annual loyalty programme saw the participation of 1,200 dealers is certainly ashow of confidence in Century.

In spite of the acknowledged reliability of Century Battery products, battery warranty issues do occasionally arise. To assist its customers, the Company launched its first Warranty Service Centre in July 2016.

According to Century Battery General Manager Mr. Suresh Nanoo, this new facility is a timely step in the right direction. “Marketers and retailers talk about branding being a relationship-building exercise. Well, this is how we walk the talk and differentiate ourselves,” said Mr Nanoo.

“Because the batteries our customers purchase are important to them, we want them to know that our service to them and for them is equally important to us. Hence the Warranty Service Centre,” he added.

Century Battery Warranty Service Centre is located at, 26/1 Lebuhraya Persekutuan, 47301, Petaling Jaya. In the event of a pressing warranty issue, customers are assured of prompt and personal attention.

Operating hours:

Monday – Friday : 10am – 6pm

Saturday : 10am – 3pm

No comments: