Monday, June 15, 2020

Perodua Extends Vehicle Servicing Operating Hours at Selected Centres Nationwide


Due to the higher demand due to the recent shutdown of its operations due to the Movement Control Order placed in Malaysia (due to the COVID-19 pandemic), Perodua is embarking upon a pilot project to extend the operation hours of selected service centres and Body & Paint (B&P) hubs to cater for the needs of its valued customers. 


The first stage of this pilot project involves 16 service centres and three B&P hubs nationwide. These selected centres will operate from 8.00 am – 9.00 pm (if located in Peninsular Malaysia) and 7.45 am – 8.45 pm (if in East Malaysia), every day except Sundays.

In his address explaining the situtaion, Perodua President and Chief Executive Officer Dato’ Zainal Abidin Ahmad. said, “We know that many of our valued customers’ vehicles are overdue for servicing as our nationwide operations were shut for two months due to the Movement Control Order (MCO). We are therefore extending the operation hours of selected service centres and B&P hubs to meet the high demand and continue giving our valued customers total peace of mind.” 

This move was initiated because last year, Perodua saw 2.35 million service intakes at its 202 service centres nationwide. So many customers are servicing their Peroduas at authorised centres and this has caused Perodua to move quickly to ensure that any extra demand due to the shutdown is handled as efficiently as possible.

“This initiative should ease pent-up demand for Perodua servicing in major regions. We will monitor and evaluate the effectiveness of this pilot project continually; for now, it will run until further notice,” Dato’ Zainal said.

However, customers wanting to service their vehicles are required to secure an appointment slot beforehand with their service centre of choice – walk-ins will still not be accepted at present. This is basically the new procedures ever since the pandemic hit and should be until it goes away.

All visitors must undergo temperature checks before entering outlets, register their details and adhere to social distancing markers within the outlets at all times. Hand sanitisers are placed at key locations, while the outlets themselves are sanitised regularly.

“As a People First company, this initiative represents Perodua’s perpetual commitment to put our valued customers first in everything we do,” added Dato' Zainal.

Perodua Service Centre (Subang Jaya)
 Lot 678, Taman Perindustrian Subang, Jalan Persiaran Subang Permai, 47620 Petaling Jaya, Selangor
 03-80246888
Perodua Service Centre (Petaling Jaya)
 Bangunan Perodua Sentral, Lot 11&12,Jalan 19/1 Seksyen 19,46300 Petaling Jaya, Selangor.
 03-79474600
Perodua Service Centre (Keramat)
 Lot No. 9 & 11, Lorong Enggang 31, Taman Keramat, 54200 Selangor
 03-42569470
Perodua Service Centre (Glenmarie)
 No. 14 & 16, Jalan Juruhebah, U I/50, Temasya Industrial Park, Phase 2, 40150 Shah Alam, Selangor.
 03-55691913
Perodua Service Centre (Balakong)
 Lot No. 9257C, Jalan Balakong, 43300 Balakong, Selangor.
 03-89626488
Perodua Service Centre (Puchong)
 No. 4, Jalan BP 4/4, Bandar Bukit Puchong, 47100 Puchong, Selangor.
 03-80612112
Perodua Service Centre (Johor Bahru 1)
 No. 75, Jalan Tampoi, 81200 Johor Bharu, Johor
 07-2350920
Perodua Service Centre (Johor Bahru 2)
 Lot 64280, PTD 111435, Jalan Johor Jaya, Kawasan Perindustrian Plentong, 81750 Johor Bahru, Johor
 07-3530808
Perodua Service Centre (Seremban)
 Lot 500 & 1123, Batu 2 1/2, Jalan Rasah, 70300 Seremban
 06-6331776
Perodua Service Centre (Juru)
 One Stop Centre No 1678, Jalan Perusahaan Highway Auto, City North-South Juru Interchange, 13600 Prai
 04-5011113
Perodua Service Centre (Pulau Pinang)
 No. 132 E, Jalan Patani, 10150 Georgetown
 04-2822490
Perodua Service Centre (Ipoh 1)
 Lot 23, Tasek Industrial Estate, Jalan Kuala Kangsar, 31400 Ipoh
 05-5476433
Perodua Service Centre (Kota Bharu 1)
 Lot 2309, Bt 4, Jalan Kuala Krai, 15150 Kota Bharu, Kelantan.
 09-7418201
Perodua Service Centre (Kuantan 2)
 No 23 Jalan IM 3/1, Bandar Indera Mahkota, 25350 Kuantan Pahang
 09-5721650
Perodua Service Centre (Kuching 1) [7.45am - 8.45pm]
 Lot 5023, Block 16, KLCD Jalan Sherip Masahor, 93350 Kuching, Sarawak.
 082-422133
Perodua Service Centre (Kota Kinabalu 2) [7.45am - 8.45pm]
 Mile 7, Jalan Putatan, 88300 Penampang
 088-769123
PSSB B&P Hub Balakong
 Block B, Lot 9257.38635 & 27616, Jalan Balakong, 43300 Balakong, Selangor
 03-89610854
PSSB B&P Hub Kota Bharu
 Lot 2309, Bt 4, Jalan Kuala Krai,15150 Kota Bharu, Kelantan.
 09-7418201
PSSB B&P Hub Subang
 Lot 678, Taman Perindustrian Subang, Jalan Perairan Subang Permai, 47620 Petaling Jaya, Selangor
 03-80244888




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