AUDI KUALA LUMPUR SERVICE CENTRE TO OPERATE ON SUNDAYS
HICOM Group Companies (DRB-HICOM), has announced that the Audi Kuala
Lumpur Service Centre is opened on Sundays, as part of the company’s effort to
improve its after sales service. The Sunday operations commenced on 18
The Audi Service Centre Kuala Lumpur located on Jalan Chan Sow Lin in Kuala
Lumpur is manned by a 42-member team of highly trained service advisors,
technicians and consultants to provide the best care for Audi vehicles. The centre
houses 26 service bays, which allows for faster turnaround of cars undergoing
Dato’ Sri Syed Faisal Albar, Group Managing Director of DRB-HICOM Bhd,
underlined the importance of customers’ satisfaction for the company.
“We believe that our customers deserve top quality service throughout their entire
ownership experience with the Audi brand. Opening our service centre on Sundays
is testament to that, and a show of our commitment to respond to rising demand
from customers who are too busy to maintain their cars on weekdays. We are
making it more convenient for this group of customers to ensure their cars are in tip-
top condition,” he said.
Syed Faisal also said that the centre’s Sunday operation is one of Euromobil’s ways
to delight Audi’s customers in their after sales experience.
“In effect, the longer servicing hours in a week shortens an Audi owner’s waiting time
for a service appointment. This allows greater flexibility for them,” he added. ,
The extended service hours on Sundays are available to any Audi vehicle, either
purchased from authorised dealers or from grey importers. It is only available at Audi
Service Kuala Lumpur, from 10:00am to 6:00pm, specifically for standard Audi
Fastlane lubrication service. Customers are required to call 03-9222 0390 to book
their slot with the friendly customer service personnel.