Tuesday, November 08, 2016

THE AUDI KUALA LUMPUR SERVICE CENTRE IS NOW OPEN ON SUNDAYS


Euromobil Sdn Bhd, who operate the Audi Kuala Lumpur Service Centre at Jalan Chan Sow Lin  has announced that the Service Centre is now open on Sundays, as part of the company’s effort to improve its after sales service. Sunday operations have begun since 18 September 2016.


The extended service hours on Sundays are available to any Audi vehicle, either purchased from authorised dealers or from grey importers. It is only available at Audi Service Kuala Lumpur (and not the other Euromobil Service Centres), from 10:00am to 6:00pm, specifically for standard Audi Fastlane lubrication service (major work would still require something during weekdays as you may need access to the parts supply warehouse which is elsewhere).

The Audi Service Centre Kuala Lumpur located on Jalan Chan Sow Lin in Kuala Lumpur is manned by a 42-member team of highly trained service advisors, technicians and consultants to provide the best care for Audi vehicles. The centre houses 26 service bays, which allows for faster turnaround of cars undergoing maintenance.

MEDIA STATEMENT
AUDI KUALA LUMPUR SERVICE CENTRE TO OPERATE ON SUNDAYS

Kuala Lumpur, 8 November 2016 – Euromobil Sdn Bhd, a member of the DRB

HICOM Group Companies (DRB-HICOM), has announced that the Audi Kuala

Lumpur Service Centre is opened on Sundays, as part of the company’s effort to

improve its after sales service. The Sunday operations commenced on 18

September.

The Audi Service Centre Kuala Lumpur located on Jalan Chan Sow Lin in Kuala

Lumpur is manned by a 42-member team of highly trained service advisors,

technicians and consultants to provide the best care for Audi vehicles. The centre

houses 26 service bays, which allows for faster turnaround of cars undergoing

maintenance.

Dato’ Sri Syed Faisal Albar, Group Managing Director of DRB-HICOM Bhd,

underlined the importance of customers’ satisfaction for the company.

“We believe that our customers deserve top quality service throughout their entire

ownership experience with the Audi brand. Opening our service centre on Sundays

is testament to that, and a show of our commitment to respond to rising demand

from customers who are too busy to maintain their cars on weekdays. We are

making it more convenient for this group of customers to ensure their cars are in tip-

top condition,” he said.

Syed Faisal also said that the centre’s Sunday operation is one of Euromobil’s ways

to delight Audi’s customers in their after sales experience.

“In effect, the longer servicing hours in a week shortens an Audi owner’s waiting time

for a service appointment. This allows greater flexibility for them,” he added. ,

The extended service hours on Sundays are available to any Audi vehicle, either

purchased from authorised dealers or from grey importers. It is only available at Audi

Service Kuala Lumpur, from 10:00am to 6:00pm, specifically for standard Audi

Fastlane lubrication service. Customers are required to call 03-9222 0390 to book

their slot with the friendly customer service personnel.

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