Thursday, November 17, 2016

Media statement regarding the Perodua Axia steering lock up issue by Perodua Sales Sdn Bhd Managing Director, Dato’ Dr. Zahari Husin

Axia SE dashboard and steering wheel

Perodua Sales Sdn Bhd Managing Director, Dato’ Dr. Zahari Husin (pictured below) has come up with a statement regarding allegations on social media (most likely Facebook) that the compact Perodua Axia's steering will lock up at certain speeds.  Here is the statement in full:-

Media statement by Perodua Sales Sdn Bhd Managing Director, Dato’ Dr. Zahari Husin

It has come to our attention that there have been allegations on social media regarding a steering lock issue with our Perodua Axia.

We wish to assure our customers that the allegations on this issue are false as Perodua and several government agencies have conducted detailed investigations on the alleged cases.

We regret that some quarters are actively attacking our brand and we are working with the authorities to identify those involved and we will consider appropriate action deemed fit.

We assure our customers that all our vehicles have undergone strict safety procedures and tests set both by our own quality control mechanism as well as by government agencies such as SIRIM and the Road Transportation Department (JPJ).

Perodua has always ensured that quality and safety are integral parts of all our products, services and processes as we place great value on the wellbeing of our customers and staff.

We always welcome any feedback from our customers and have a dedicated team to solve any issues regarding our products and services, if any.

Thank you

I personally have driven a few Axia over the years. I have never felt anything like a steering lock up in the Axia. It is most likely the feel of the steering which somehow has less self centering than what some may be used to at higher speeds. However, this is still a city car and should be driven like one in the first place. This is my point of view and also a few other people with technical know-how that I know who are working in the industry (but not with Perodua). 

Anyway, I had heard of this problem sometime last week and I think Perodua Sales are quick to respond. 

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