Below I have published the official statement by PROTON on their Movement Control measures as regards the Malaysian Government's Movement Control Order from 18 to the 31st of March 2020 due to the efforts in curbing the spread of the COVID-19 coronavirus. Take note that all their facilities including showrooms, service centres and their production facilities have been shut down.
If you have an emergency regarding your Proton car, you can contact them at their customer care hotline number listed below. They can get the necessary done but with minimal contact with others. This can curb the spread of the virus.
Do the necessary. Stay at home and stay clean. I have seen videos on people with the virus and some are wheezing and panting as it affects the respiratory system. The video I saw of an elderly Italian lady was quite troubling. Not a very comfortable thing as even though she was wheezing and huffing, the hospital said she wasn't in a critical stage and did not require hospitalisation. Not something nice to see.
Stay safe people.
HOLDING STATEMENT
Following the announcement of a controlled movement order from 18 – 31 March 2020 by the Prime Minister of Malaysia, PROTON would like to announce that it will be complying with the Government’s directive. The company’ business activities will be guided by the guidelines as laid out yesterday. Therefore starting 18 March, all customer facing activities such as sales and after sales will cease as all PROTON outlets will be temporarily shut.
Concurrently production activities at PROTON’s Tanjung Malim and Shah Alam plants will cease in unison as we systematically shut down all our operations in an effort to help with the control of the spread of the coronavirus.
Rest assured we will resume all operations as soon as clearance is given by the government of Malaysia. During this trying time, we feel these necessary precautions are profoundly crucial, as safeguarding the health and security of Malaysia and its people remains as PROTON's top priority.
For emergency cases such as breakdowns or accidents, please contact our Customer Care hotline 1-800-888-398 for urgent assistance (available 24-hours). For inquiries and complaints, please send us an e-mail at customercare@proton.com.
We thank you for your continued support of PROTON and we ask that everyone follows the guidelines set for the safety and wellbeing of the country and its people.
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