Mercedes-Benz Malaysia's Precautionary Measures During The Movement Control Order from Now Till 31st March 2020

As with the other press releases prior to this published on Motoring Malaysia, we have now received the official statement from Mercedes-Benz Malaysia and as it is a duty for us to spread the news to you folks out there, we are publishing the statement in full down below. It does follow the same basic bits of news like the other car companies out there. Their manufacturing facility, showrooms and service centres are all closed from 18 to 31st March 2020 in line with slowing down the spread of the COVID-19 coronavirus.

You can get in touch with Mercedes-Benz Malaysia via their hotline of course - 1800-88-1133.

You can wait and you have to wait. I think if you have warranty claims happening during this period it could be a good reason for car makers to still honour it due to the circumstances surrounding this period.

Covid-19 precautionary measures by Mercedes-Benz Malaysia and
Mercedes-Benz Services Malaysia

Given the official implementation of the Movement Control Order under the Prevention and Control of Diseases Act 1998 and the Police Act 1967 issued by the Malaysian Government to minimize the spread of the COVID-19 pandemic in the country, Mercedes-Benz Malaysia and Mercedes-Benz Services Malaysia will take the following measures from 18th March 2020 to 31st March 2020.

 All Mercedes-Benz authorized dealers nationwide will be closed during this period.

 Service24h Roadside Assistance remain operational for emergency breakdown and technical issues.
 Mercedes-Benz local production facility in Pekan, Pahang will remain closed.

 All routine service and maintenance and/or repairs will not be carried out at dealerships. Customers with bookings will be contacted to reschedule.

In this ever-evolving situation, the health, welfare, and safety of our employees and customers remain
a top priority. We will closely monitor the situation and work with the relevant authorities to help the
industry maneuver through these challenging times.

Should there be any emergencies or urgent query relating to the vehicle during this period, kindly
contact 1-800-88-1133. Our off-site personnel will be able to assist you remotely.