In conjunction with the Hari Raya festivities this year, Proton will have a total of 36 Proton Mobile Assist teams around the nation to assist their customers in need. These teams can be reached via their 24 hours / 7 days a week toll free call centre at 1-800-888-398.
Proton have stated that their Proton Mobile Assist teams have been providing road-side and trouble-shooting assistance to all Proton owners for ages. According to Abdul Rashid Musa, Chief Executive Officer, PROTON Edar Sdn Bhd, Proton have been providing this service since 1996 (if you are not aware).
“If you need towing service, PROTON has been working with Multi Automotive Service and Assist (MASA) as its appointed vendor to assist, especially during an accident. The service is free of charge if your car is still under warranty. However, if your Proton is already beyond the warranty period, PROTON only charges you a minimal fee of RM31.80 for such service.” Rashid said.
Customers can contact PROTON Customer Care at 1800 888 398 or email them at customercare@proton.com. Or head over to www.proton.com or their official Facebook page at
www.facebook.com/ProtonCarsOfficial. For added convenience, customers can download the official MyProton mobile app, available via Google Play and Apple App Store.
Everyone has social media presence these days!
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