Ford's Malaysian distributors, Sime Darby Auto Connexion (SDAC) have been busy upgrading their new showrooms throughout Malaysia in order to enable them to better service their customers. Now they've recently announced their upgraded Ford dealer showroom and service centre, Sime Darby Auto Connexion (Kota Kinabalu) which will cater for customers in and around Kota Kinabalu, Sabah.
This newly refurbished and upgraded centre is located at Jalan Limau Manis, which is an automotive hub of sorts for Kota Kinabalu. The strategically located 3,216 square-metre facility is designed in accordance with Ford’s global Brand@Retail standards. It is designed to offer better customer experience, coupled with convinience and comfort.
The improved and upgraded centre consists of a showroom and a service centre with 13 service bays, up from 7 service bays. The new service bays have hoists so they are fully equipped ones that can cater to most major repairs or maintenance. The centre also features a dedicated customer service lounge with complimentary Wi-Fi, where customers can enjoy hot beverages and snacks while waiting for their service appointments.
The centre is staffed by certified technicians and it is also equipped with the most up-to-date diagnostic equipment and special tools to provide Ford Authorised Service, and maintains a full supply of genuine spare parts.
Syed Ahmad Muzri Bin Syed Faiz, managing director, Sime Darby Auto Connexion has said that the upgraded facility is part of Ford and SDAC’s network expansion and customer service enhancement plan which is aimed to offer the very best sales and aftersales services in order to better serve growing number of Ford customers in East Malaysia.
Whilst Ford seems to be focusing on their pick-up trcuks and SUVs rather than their passenger cars these days, the marque isn't slowing down on making the customer experience stronger here in Malaysia. According to Truong Kim Phong, managing director, Asia Pacific Emerging Markets, Ford Motor Company, the newly upgraded Sime Darby Auto Connexion (Kota Kinabalu) demonstrates Ford and SDAC's joint commitment to offer Ford customers an even better experience. It does seem that they are as committed as ever.
Showroom Address and Operating Hours
The Sime Darby Auto Connexion (Kota Kinabalu) is located at Jalan Limau Manis, Off Jalan Lintas, 88450 Inanam, Kota Kinabalu, Sabah.
The Showroom is open from 8:30am-5.30pm from Monday to Friday, and from 8:30am-12:30pm on Saturday, while Service Centre opening hours are 8:00am-5:00pm from Monday to Friday, 8:00am-12:30pm on Saturday
Do call the Kota Kinabalu hotlines – showroom 088 425 255, service centre 088 427 666, or visit www.sdacford.com.my for more information on everything Ford in Malaysia.
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