Thursday, February 22, 2018

Mitsubishi Motors Malaysia Announces Field Fix Campaign For Some 2014 to 2016 Lancer, Outlander and ASX - Owners Should Bring Their Cars In For Part Replacement


Mitsubishi Motors Malaysia (MMM), the official distributor of Mitsubishi Motors vehicles in Malaysia, has announced that owners of the Mitsubishi Lancer and Outlander, imported from Japan and the locally-assembled ASX which were made during specific periods from 2014 to 2016 come in and get their engine control relay of their vehicles replaced. According to MMM, the affected cars number around 5,000 units.


What the relay does is that it protects the engine’s ECU from any sudden surge of voltage. If the relay is not replaced, the internal parts of the relay may fail and subsequently affect the engine’s ECU function (or even a fried ECU due to a voltage surge) which would cost a lot more than just the time requested by MMM to get the faulty part replaced..

The affected vehicle details are as follows:
ASX Compact SUV    March 2015 – November 2016
Lancer Sedan            December 2014 – February 2016
Outlander SUV          December 2015 – June 2016


Aside from that, MMM is also conducting a Field Fix Campaign to replace the passenger side airbag inflator for 115 units of Pajero Exceed manufactured from March 2010 – July 2012. Some of the passenger side airbag may release metal fragments when deployed causing injuries to the driver (a dangerous thing actually). This exercise is part of the Takata airbag recall campaign worldwide. Please do get your vehicle looked at if it is part of this Takata debacle. It is serious.

MMM will issue notification letters to all affected Mitsubishi owners and the full cost of the replacement will be borne by the company with no cost to the owners of the vehicles mentioned above. 

All affected customers would need to make an appointment at any of the Mitsubishi Motors authorized service centres for the replacement of the above.

For the list of service centres and further information, please visit: www.mitsubishi-motors.com.my or contact our Customer Careline at 1800 18 8161 (9 am – 5 pm,Mondays to Fridays excluding public holidays).

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