EON Auto Mart Sdn Bhd, a member of the DRB-HICOM Group of companies, and Mitsubishi Motors Malaysia today officially launched the new Mitsubishi 3S Centre in Bayan Lepas. This is part of the company’s efforts to provide better customer experience for Mitsubishi’s owners in and around Bayan Lepas and the greater Penang region.
The grand opening of the new 3S Centre was officiated by Mr Tomoyuki Shinnishi, Chief Executive Officer of Mitsubishi Motors Malaysia (above, left) and Encik Rohime Shafie, Head of Automotive Distribution, and Manufacturing & Engineering Division, DRB-HICOM Berhad (above, right).
EON Auto Mart has invested RM600,000 in this 3S Centre. It has the latest in Mitsubishi Corporate Identity as well as the latest in diagnostic equipments and tools. This centre also replaces the former Bukit Mertajam centre. With its more strategic placement in Penang, it would serve its customer base better.
The Mitsubishi Bayan Lepas 3S centre operates from Monday to Friday from 8:30am to 5:45pm, and on weekends and public holidays from 10:00am to 5:00pm for its showroom. Aftersales services are available only from Monday to Saturday from 8.30am to 5:30pm, and closed on Sundays and public holidays. The centre also provides shuttle service for Mitsubishi customers within a 5km radius.
Ribbon cutting ceremony
(From Left to Right) Datuk Wira Chuah Ghee Lye, Penang Chief Police Officer; Tomoyuki Shinnishi, Chief Executive Officer of Mitsubishi Motors Malaysia; Rohime Shafie, Head of Automotive, Automotive Distribution, Manufacturing & Engineering of DRB-HICOM Berhad; Shamsul Haq Md Noh, Chief Operating Officer of EON Auto Mart Sdn Bhd
PRESS RELEASE
GRAND OPENING OF MITSUBISHI NEW 3S CENTRE
IN BAYAN LEPAS
BAYAN LEPAS, 21 March 2017 – EON Auto Mart Sdn Bhd (EON Auto Mart), a
member of the DRB-HICOM Group of companies, and Mitsubishi Motors Malaysia
today officially launched the new Mitsubishi 3S Centre in Bayan Lepas. This is part
of the company’s efforts to provide top notch services for Mitsubishi’s owners in and
around Bayan Lepas and the greater Penang region.
Operational since December 2016, the Bayan Lepas 3S centre is a relocation of
Mitsubishi’s 3S centre, previously located in Bukit Mertajam. Strategically located at
Penang’s Free Industrial Zone and 20 minutes away from Georgetown, the Bayan
Lepas 3S centre is expected to cater to the needs of the growing customer base
better, as well as take advantage of the booming industrial zone and new residential
townships in the area.
Covering a total built-up area of 1,199 square meters, the Mitsubishi 3S Centre has
six service bays, a washing bay and a reception area. Additionally, the centre
features a showroom that is able to showcase five vehicles and a customer lounge
equipped with Wi-Fi, where light refreshments will be served for the convenience of
customers.
Fully equipped with diagnostic tools and Special Set Tools (SST) certified by
Mitsubishi Motors Malaysia, the centre is manned by a 20-member team of highly
trained and experienced after sales staffs, service advisors, technicians and
consultants to provide the best care for Mitsubishi vehicles including general service
and major repairs.
The grand opening of the new 3S Centre was officiated by Mr Tomoyuki Shinnishi,
Chief Executive Officer of Mitsubishi Motors Malaysia and Encik Rohime Shafie,
Head of Automotive Distribution, and Manufacturing & Engineering Division, DRB-
HICOM Berhad.
“This relocation offers huge potential for future growth of the Mitsubishi brand. This is
testament that we are working on improving our sales and after sales network. Our
customers are our top priority and Mitsubishi Motors Malaysia will continue to work
closely with EON Auto Mart to ensure constant improvement towards the overall
ownership experience of our vehicles,” said Tomoyuki.
Rohime underlined the importance of customer satisfaction, and believes that
customers deserve top quality service throughout their entire ownership experience
with the Mitsubishi brand.
“We are indeed confident that the collaboration between Mitsubishi Motors Malaysia
and EON Auto Mart, which personifies the coming together of two industry-leading
brands, will continue to pave the way for a mutually beneficial long-term partnership.
This can only benefit the Mitsubishi owners.”
“EON Auto Mart invested RM600k towards the 3S Centre, on Mitsubishi’s approved
equipment, after sales, training and staff acquisition. It is a show of our commitment
in providing top quality service and satisfying consumer experience,” concluded
Rohime.
The Mitsubishi Bayan Lepas 3S centre operates from Monday to Friday from 8:30am to
5:45pm, and on weekends and public holidays from 10:00am to 5:00pm for its
showroom. Aftersales services are available only from Monday to Saturday from
8.30am to 5:30pm, and closed on Sundays and public holidays. The centre also provides
shuttle service for Mitsubishi customers within a 5km radius.
END
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