Monday, March 06, 2017

Mercedes-Benz Malaysia issues a statement on the very recent recall announcement by Daimler AG

The official statement by Mercedes-Benz Malaysia is published down below stating the cause of the recent recall affecting Mercedes-Benz vehicles globally. It seems the starter motor will overload under certain conditions especially if the vehicle in question has suffered from a hydrolocked engine (water has entered the engine because of flood or other water immersion issues).


In this condition, should the driver attempt to start the engine repeatedly despite the engine not cranking, the very high electric current might lead to overheating of the starting current limiter. The overheating will cause a fire eventually.

So at this moment, there are no confirmed details on whether cars sold through Mercedes-Benz Malaysia are affected. Another question that should be asked is whether those grey imported cars (AP holder cars/reconditioned cars) are affected and to what extent they are affected.

Since Yours Truly owns a Mercedes-Benz at this moment, I will be paying attention to this. At the very least I will not be driving through any floods with it. Which is pretty obvious actually.

Mercedes-Benz Malaysia Assures Customers Stringent Global Guidelines And Procedures Will Be Followed If Recall Required

Puchong, Selangor, 6 March 2017 – Mercedes-Benz Malaysia is aware of the recall announcement by Daimler AG.

Daimler AG has determined that in certain vehicles which have previously experienced damage, such as being through a flood or been submerged in water (a condition known as ‘hydrolocked engine’), the starting current limiter may experience an overload under certain conditions during the starting procedure.

In this condition, should the driver attempt to start the engine repeatedly despite the engine not cranking, the very high electric current might lead to overheating of the starting current limiter.

We are awaiting further information from Daimler AG, and will update customers immediately upon receiving the details.

Mercedes-Benz Malaysia will take all necessary measures in accordance with our stringent global guidelines and procedures, always with the safety and best interests of customers at heart. In the meantime, should customers have any queries, please call our customer care line, 1-800-88-1133.

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