Proton has announced that they will be extending their vehicle warranties in line with the Malaysian government's Movement Control Order (MCO) period. If you have a Proton vehicle that has an expiring warranty or you need work done under the warranty, it will still be covered once the MCO is lifted.
The summary of Proton's Warranty guarantee post MCO are as follows:
- Warranties expiring during the MCO period will be extended by 1,000km or 30 days following the final day of the MCO, whichever comes first.
- As all PROTON service outlets will be closed during the MCO, warranties will remain valid even if the vehicle misses its recommended service period. Customers are advised to service their vehicle within 30 days of the end of the MCO period to keep their warranties active.
- Customers are advised to contact a PROTON service outlet to book a service appointment within 15 days of the end of the MCO period.
So get your Proton into the service centre as soon as you can once the MCO has been lifted. 30 days isn't a long time. It only feels long when you are under MCO period. Time slows down to a crawl if you've noticed.
Of course, there could be an flood of Proton customers coming in after the MCO. But I would believe the folks at Proton would have thought of this too. Of course, if you think it may be an issue, do book before hand as your nearest Proton service centre. This is the safest bet in my opinion.
Do contact PROTON’s customer care via e-mail at customercare@proton.com or call 1800-88-8398 if you are still unsure. Don't email me. I am just the messenger.
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