Monday, April 20, 2020

Additional 'Welcome Back' After Sales Campaign Benefits for Volkswagen Owners Who Are Frontliners in the Fight Against COVID-19


Volkswagen Passengers Cars Malaysia (VPCM) have announced to us that they have updated their “Welcome Back” aftersales campaign to include additional benefits specially for Volkswagen owners who are part of the nation’s frontliners. Frontliners in this context refers to government hospitals doctors, nurses and administrators, Royal Malaysia Police (PDRM) officers, Malaysian Armed Forces (Angkatan Tentera Malaysia), RELA (People’s Volunteer Corps) and Malaysia Civil Defense (Angkatan Pertahanan Awam).


The folks at VPCM are humbled by the sacrifice and dedication of those risking their health during the COVID-19 Movement Control Order (MCO) period, and these benefits are a small token of appreciation, to ease their burden and offer peace of mind to these members of the Volkswagen family. 

The new additions to the “Welcome Back” campaign include priority booking, complimentary car sanitization and a 10% discount off the total bill. Do note that there are certain terms and conditions that apply and do have that chat with the after sales advisor when you are in the service centre.

To qualify, owners who are frontliners are required to indicate their respective occupational areas when registering online (yes, you need to book ahead for your service spot), and a Volkswagen personnel will be in touch for verification. 

Once approved, the additional benefits will be credited into their Volkswagen Cares App wallet and will be ready to be used for their pre-booked appointment. 

Do note that the appointment must be made within 30 days after the MCO is lifted.

The “Welcome Back” campaign celebrates all owners, and those – including non-frontliners who register will receive a gift and additional RM50 engine oil voucher (for owners not redeeming their free maintenance service and non-Volkswagen Cares Plus (VCP) members).

To register and book an appointment, visit the website and also download the Volkswagen Cares mobile app to enjoy the benefits.

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