Scania Malaysia recently stated that they is growth potential for the company over in Sarawak due to various factors including better road network over there. In preparation for this, Scania is ensuring that it has the services and support in place for its customers and future customers in Sarawak while ensuring that drivers there are trained to achieve the best fuel economy, safety and performance.
Continuing their Scania events at every outlet throughout Malaysia, Scania recently presented an award to the Bintulu High Court. The Court was represented by Mohd Faizal Mohd Rasul and Magistrate Muhammad Hafiz Mohd Noor (both pictured above with Scania Southeast Asia Presales Director Tom Kuiphuis) which won the Scania Fleet Management System (FMS) competition for the state at the recent Scania staff & customer open day event over in Bintulu. The Bintulu Fire and Rescue Department team also decided to attend the event in style, with their Fire Truck for visitors to see.
The competition is one way how Scania promotes awareness and imparts knowledge on its customers on their products. This is one way where the company creates brand awareness everywhere, and one way in making in-roads to gaining more customers.
The Scania FMS Gathers data on the performance of the driver and vehicle. It is one of the wide range of services offered by the company which has a total solutions approach for its customers to achieve the best profitability in their businesses. By connecting the vehicle to the operator’s office, the system helps identify and use the key details needed such as vehicle data, fuel consumption, fleet position and driver performance (coasting, heavy braking, speeding or idling).
When the FMS is used together with the Scania Driver Services – comprising Driver Training & Driver Coaching – the information will help increase the productivity of the fleet, achieve fuel economy and eventually reduce the cost of operations, providing clear and useful information that helps operators better understand how their fleet is performing and what is costing them money.
The FMS Competition award was presented at the Scania Sales and Service Centre in Bintulu. It is a fully equipped centre with eight workshop bays and manned by nine staff. It is responsible for truck, bus, coach and engine sales, while offering workshop services, contract services and financial services, as well as driver and connected services.
Scania has already built up quite a network of services in Sarawak, Scania also has a mobile workshop based in Kuching that is able to offer a full spectrum of maintenance facilities for its vehicles as it is equipped like a full-fledged Scania workshop, including special tools, work bench, air compressor, waste oil disposal, full tool box, hoists and lifting equipment.
In addition, Scania has a 24/7 Scania Assistance standby service van based in Bintulu for roadside assistance anywhere in the state, which is manned by highly-skilled and experienced personnel to ensure that vehicles always operate at maximum uptime.
Complementing the service centres and mobile assistance is the Scania repair and maintenance contracts to ensure that the vehicles or engine are in the safest possible hands and everything from powertrain protection to full bumper to bumper coverage or bodywork and auxiliary equipment is all covered.
According to Scania, the repair and maintenance contracts offer early detection of deviations to secure product performance and availability to avoid unplanned interruptions to daily operations. It also provides access to the right skill set to care for technically advanced vehicles, secured product performance by always using Scania Parts, roadside assistance 24/7 and an optimised cash flow due to known cost through the entire contract period.
Scania also offers flexible maintenance plans that are tailored to fit the operational needs of customers with vehicles spending less time idle at the workshop based on when the operating data indicates that maintenance is needed. For fleet owners, Scania Fleet Care takes care of the whole fleet and makes sure each vehicle is performing at peak condition and maintain maximum uptime, all under a dedicated Fleet Manager for central co-ordination and service planning.
The onward progress by Scania in East Malaysia is quite necessary for them as the region is seen as one of the last actual growth areas in terms of transport in Malaysia. East Malaysia has not seen as much development and only in recent years progress seems to be taking hold. This is especially since construction of the Pan Borneo Highway project seems to be progressing on schedule where this could be seen as a catalyst towards economic growth in the state. A proper network of roads will lead to an increase in the movement of goods and people. So eventually, with the rise of economic prospects, Sarawak is definitely seen as an area of growth for Scania in the long term.
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