Volvo Car Malaysia has now appointed its newest dealer, iRoll Auto Sdn Bhd, to cater to its customers in the Northern Region of Peninsular Malaysia. This newest Volvo 3S Centre (Sales, Service and Spare Parts) is located in Juru Auto-City, Penang was chosen due to its strategic location with its easy access to the North-South Expressway and its reputation for most auto-related services in Penang.
As a part of this new showroom concept, the new Volvo Retail Experience (VRE) promises a Scandinavian feel within its sales floor and an improved customer service experience. The VRE showroom concept that is (or will be) implemented in all Volvo showrooms here is specially conceptualised as a ‘living room,’ featuring chic Scandinavian-designed furniture, clean air and warm lighting in the interior. Think of it as an IKEA styled cozy showroom but with a more upmarket feel.
iRoll Auto Sdn Bhd’s 3S outlet is currently the second authorised dealer in the Northern part of West Malaysia (the other Volvo outlet is located in George Town, on Penang Island). The founders of iRoll Auto Sdn Bhd has a combined experience of almost 50 years in the auto industry, starting as a used car dealer in the 1980s and eventually venturing into car servicing in the early 2000s. The new centre has two service bays that are equipped to handle even the current crop of very well equipped Volvo cars.
All of this is part of Volvo Car Malaysia's plan to enhance the customer experience by adding more customer touch points throughout Malaysia. As the brand continues to push ahead with its advanced vehicles and its more premium feel overall, they have also decided to make sure that the customer experience grows in tandem with the projected sales.
The Volvo Showroom in Juru opens from 9:00 am to 6:00 pm on Monday to Saturday. For further information about the showroom, please contact 04 5080888 or you can e-mail info@irollauto.com.
(Center right) Yang Berhormat Dato’ Ong Ka Chuan, Second Minister for International Trade & Industry; (Center left) Mr Ang Hok Guan, Managing Director of iRoll Auto Sdn Bhd; (Right) Mr Lennart Stegland, Managing Director of Volvo Car Malaysia; (Left) Mr Lim Jin Keat, Director of iRoll Auto Sdn Bhd
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Volvo Car Malaysia appoints iRoll Auto Sdn Bhd as its newest dealer
in Penang
(Center) Yang Berhormat Dato’ Ong Ka Chuan, Second Minister for International Trade & Industry; (Center to left) Mr Lennart Stegland, Managing Director of Volvo Car Malaysia, Mr Lim Jin Keat, Director of iRoll Auto Sdn Bhd, Ms Wendy Chong; (Center to right) Mr Ang Hok Guan, Managing Director of iRoll Auto Sdn Bhd, Dato Kang Chun Keong, Tan Loo Shen, Director of iRoll Auto Sdn Bhd.
BUKIT MERTAJAM – Volvo Car Malaysia has now appointed its newest dealer, iRoll Auto Sdn Bhd, to better service its customers in the Northern Region of Peninsular Malaysia.
“Establishing our presence on mainland Penang is a very important step towards creating better access to Volvo products and services to our customers in the Northern region where the market is certainly booming,” said Lennart Stegland, Managing Director, Volvo Car Malaysia.
Juru Auto-City was chosen as the location for the 3S Centre (Sales, Service and Spare Parts) due to its easy access to the North-South Expressway and its reputation for auto-related services.
“The combination of easy accessibility and Juru Auto-City’s established reputation as an automotive services hub makes this a very attractive location,” said Ang Hock Guan, Managing Director, iRoll Auto Sdn Bhd.
Volvo Juru will also implement the Volvo Retail Experience (VRE). As a part of this new concept, Volvo promises a Scandinavian feel within its sales floor and an improved customer service experience.
“As we continue to introduce products that are well-designed, luxurious and safe, we strive to extend the same feeling to our customers from the very moment they enter our retail environment,” said Stegland.
Inspired by Scandinavia, the VRE showroom specially conceptualised as a ‘living room,’ featuring chic Scandinavian-designed furniture, clean air and warm lighting in the interior.
The VRE concept was designed so that customers can relax in a cosy ambience while waiting for their Volvo vehicles to be serviced.
The Volvo Showroom in Juru opens from 9:00 am to 6:00 pm on Monday to Saturday. For further information about the showroom, please contact 04 5080888 or you can e-mail info@irollauto.com.
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