ALL PROTON CARS, ACTUALLY ALL CARS, CAN BE JUMP STARTED LAH! R.T.F.M. OKAY?

Some of you Malaysians out there are so gullible and plain lazy. Let me tell you why. There have been stupid photos going around social media stating that you should not jump start certain Proton models as it will damage the Transmission Control Unit (TCU) of these cars. ALL PROTON CARS CAN BE JUMP STARTED.OKAY. So ignore the stupid notice you see below which I gotten off Facebook. The person who put this up is a moron. 

Stupid misleading notice created by a useless person

Now it says all the current crop of Proton cars cannot be jump started. What? Did you not read something called the owner's manual before operating your car? Do you know that ALL CARS SOLD IN THE MARKET CAN BE JUMP STARTED? Aiyooooo, some of you out there are  so lazy to even open the owners manual and check. Everything an owner needs to do to their cars is in the owners manual. Proton cars included lah. Some of you out there are so gullible and lazy to find out information first hand that you believe whatever garbage posted on Facebook. So much so that PROTON Holdings Berhad themselves have to release a Media Statement regarding Emergency Jump Starts. 

Read. All claims must be backed up with substantive material and facts. One stupid poster is not conclusive evidence. Where did you learn that you can take everything that supposedly looks like face value on Facebook especially if it comes from websites with stupid names like Friends of JKKK Kampung Jambu or CencaruGeli? 

The steps to be taken as stated in the Manual when using jumper cables connected to a battery from another vehicle, include:

THE FACT THAT ALL PROTON CARS CAN BE JUMP STARTED (I had to add this in again in case you fail to notice it earlier).

 Vehicles should be close enough so that the jumper cables can be connected, but be sure that the vehicles aren't touching each other. If they are, it could cause an undesirable ground connection. It will not be possible to start the vehicle, and the bad grounding could damage the electrical systems (Transmission Control Unit, TCU).

 The assisting vehicle must have a 12-volt battery and the capacity (Ah) of the booster battery should not be significantly lower than that of the discharged battery, this is to avoid damage of circuit shorting both vehicles.

 Only use jumper cables with insulated battery clamps.

 Vehicle must be positioned in “P” (PARK) for automatic transmission and “N” (NEUTRAL) for manual transmission.

 Turn off the ignition on both vehicles beforehand.

 When connecting the booster cable, do not connect the positive (+) cable to the negative (-) terminal or it can causesparks and battery can explode.

 The negative jumper cable (black) must never be clamped to fuel lines with metal sheath or to the fuel filter or brake lines as this could cause a fire.

 Start the engine in the vehicle, which has the booster battery, let the engine idle for a few minutes and then start the engine in the vehicle with the discharged battery.

 After the engine is started, disconnect the cables in reverse order.

For a more detailed guide, Proton car owners are advised to refer to their vehicle Owner’s Manual prior to performing any emergency start to the battery. 

I hope that the clear and detailed instructions given by Proton tells you how to go about it. And please do not tell me that the instructions above are too long and technical. 

Yes, all cars with a lot of electronics will get shorted out if you do it wrongly. Not only a Proton. I think this stupid false claim started going around as there must have been a useless fella who tried jump starting his or her Proton and shorted everything as he did things wrongly. Then goes to a mechanic, or is a mechanic himself but self trained and has been doing all things wrongly. Then the information is passed down to others who are so gullible and would believe in everything people say without checking or looking through the information first hard. 

Let me teach you something here again : R.T.F.M. = READ THE FREAKING MANUAL. Always. Always and Always. What these people have done is make life difficult during an already difficult time for Proton.

I have included the press statement in English and also in Bahasa Malaysia so that more can understand easily. 

MEDIA STATEMENT

EMERGENCY JUMP-START: WHEN IN DOUBT, REFER TO PROTON OWNER'S MANUAL

SUBANG JAYA, 9 June 2016 – PROTON Holdings Berhad (“PROTON” or “the Company”) would like to refute the recent

image that has been circulating on social media, alleging not jump-starting certain Proton models as it will cause irreparable

damages to the Transmission Control Unit (TCU). We wish to reiterate that all cars can be jump-started.

However, like other OEMs, Proton cars have been equipped with electronic systems which are sensitive to power surge. We

wish to provide a more accurate guide on this subject and assure Proton owners that it is safe to use jumper cables to start the

engine as long as proper steps are followed, as stated in the Proton car Owner's Manual.

In view of this, PROTON would like to take this opportunity to clarify that the right procedure to jump-start the car would be to

connect the (+) battery from the assisting car to the (+) terminal of the battery of the affected car. However, the (-) terminal

from the assisting car must be connected to the body of the affected car, NOT to its (-) terminal. When in doubt, please

always refer to the Owner's Manual.

The steps to be taken as stated in the Manual when using jumper cables connected to a battery from another vehicle, include:

 Vehicles should be close enough so that the jumper cables can be connected, but be sure that the vehicles aren't

touching each other. If they are, it could cause an undesirable ground connection. It will not be possible to start the

vehicle, and the bad grounding could damage the electrical systems (Transmission Control Unit, TCU).

 The assisting vehicle must have a 12-volt battery and the capacity (Ah) of the booster battery should not be

significantly lower than that of the discharged battery, this is to avoid damage of circuit shorting both vehicles.

 Only use jumper cables with insulated battery clamps.

 Vehicle must be positioned in “P” (PARK) for automatic transmission and “N” (NEUTRAL) for manual transmission.

 Turn off the ignition on both vehicles beforehand.

 When connecting the booster cable, do not connect the positive (+) cable to the negative (-) terminal or it can cause

sparks and battery can explode.

 The negative jumper cable (black) must never be clamped to fuel lines with metal sheath or to the fuel filter or brake

lines as this could cause a fire.

 Start the engine in the vehicle, which has the booster battery, let the engine idle for a few minutes and then start the

engine in the vehicle with the discharged battery.

 After the engine is started, disconnect the cables in reverse order.

For a more detailed guide, Proton car owners are advised to refer to their vehicle Owner’s Manual prior to performing any

emergency start to the battery. PROTON has always ensured its cars are built to the highest safety standards and will not

compromise customers’ safety.

For further inspection and battery replacement, kindly call our Customer Care Hotline 1800 888 398 or email to

customercare@proton.com for any enquiries and assistance.

KENYATAAN MEDIA
BANTU MULA (JUMP-START) KETIKA KECEMASAN: APABILA BERASA RAGU, RUJUK

BUKU PANDUAN PEMILIK PROTON

SUBANG JAYA, 9 Jun 2016 – PROTON Holdings Berhad (“PROTON” atau “Syarikat”) ingin menyangkal imej yang tersebar

baru-baru ini di media sosial, yang mengesyorkan pengguna Proton untuk tidak melakukan sebarang tindakan bantu mula

pada model-model Proton yang tertentu kerana ia akan menyebabkan kerosakan yang teruk kepada Unit Kawalan Transmisi

(TCU). Kami ingin menegaskan bahawa semua kereta boleh melalui tindakan bantu mula.

Walau bagaimanapun, seperti OEM yang lain, kereta-kereta Proton telah dilengkapi dengan sistem elektronik yang sensitif

kepada lonjakan kuasa. Kami ingin memberi panduan yang lebih tepat mengenai perkara ini dan untuk memberi jaminan

kepada pemilik Proton bahawa penggunaan kabel bantu mula adalah selamat untuk menghidupkan enjin selagi berpandukan

langkah-langkah yang betul, seperti yang dinyatakan dalam buku Panduan Pemilik Proton.

Berikutan dengan ini, PROTON ingin mengambil kesempatan untuk menjelaskan bahawa prosedur yang betul untuk

melakukan bantu mula kereta adalah dengan menyambungkan terminal (+) bateri dari kereta yang membantu kepada

terminal (+) bateri kereta yang terjejas. Akan tetapi, terminal (-) dari kereta yang membantu mesti disambungkan ke badan

kereta yang terjejas, dan BUKAN di terminal (-) kereta terjejas tersebut. Apabila berasa ragu, selalulah merujuk kepada buku

Panduan Pemilik Proton.

Langkah-langkah yang perlu diambil seperti yang dinyatakan dalam buku Panduan apabila menggunakan kabel „jumper‟ yang

disambungkan kepada bateri dari kenderaan lain, seperti:

 Kenderaan mestilah dirapatkan supaya kabel ‘jumper‟ boleh disambungkan, tetapi pastikan kenderaan tidak

menyentuh satu sama lain. Sekiranya bersentuhan, ia boleh menyebabkan sambungan bumi yang tidak diingini.

Kenderaan mungkin tidak akan dapat dihidupkan dan pembumian tidak diingini boleh merosakkan sistem elektrik

(Unit Kawalan Transmisi, TCU).

 Kenderaan yang membantu mestilah mempunyai bateri 12-volt dan keupayaan (Ah) bateri penggalak tidak boleh

lebih rendah berbanding bateri yang tidak boleh digunakan, ini adalah untuk mengelakkan kerosakan litar pintas

pada kedua-dua kenderaan.

 Gunakan hanya kabel „jumper‟ dengan pengapit bateri berpenebat.

 Kenderaan mestilah berada dalam keadaan "P" (PARK) untuk transmisi automatik dan "N" (NEUTRAL) untuk

transmisi manual.

 Matikan pencucuhan pada kedua-dua kenderaan terlebih dahulu.

 Apabila menyambungkan kabel penggalak, jangan sambungkan positif (+) kabel ke negatif (-) terminal atau ia akan

menyebabkan percikan api dan bateri boleh meletup.

 Kabel „jumper‟ negatif (hitam) tidak boleh dikapitkan ke saluran bahan api dengan sarung logam atau ke penapis

bahan api atau garisan brek kerana ini boleh menyebabkan kebakaran.

 Hidupkan enjin kenderaan yang mempunyai bateri penggalak, biarkan enjin hidup untuk beberapa minit dan

kemudian hidupkan enjin kenderaan yang terjejas.

 Selepas enjin dihidupkan, buka sambungan kabel mengikut urutan terbalik.

Untuk panduan yang lebih terperinci, pemilik kereta Proton dinasihatkan untuk merujuk kepada buku panduan kenderaan

mereka sebelum melakukan apa-apa bantu mula kecemasan kepada bateri. PROTON sentiasa memastikan kereta-keretanya

dikeluarkan mengikut piawaian keselamatan yang tinggi dan tidak menjejaskan keselamatan pelanggan.

Untuk pemeriksaan lanjut dan penukaran bateri, sila hubungi Talian Khidmat Pelanggan kami di 1800 888 398 atau emel

kepada customercare@proton.com untuk sebarang pertanyaan dan bantuan.

ENDS
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