Another 30 apprentices graduated from the Mercedes-Benz Apprentice Training Centre this year, to contribute towards Mercedes-Benz Malaysia's long term strategy to ensure that customers have the best brand experience. To date, 850 trainees who have undergone the three-year training have graduated from the centre The certification and training gives them the qualification to provide world-class after-sales services for Mercedes-Benz valued customers. It also gives them a career as part Mercedes-Benz.
Valedictorian Tan Wei Chee was awarded the Mercedes-Benz Training Academy Class of 2019 Best Student Award. Congratulations!
All graduates received three certifications; Mercedes-Benz Automotive Mechatronic Training Certificate, Mercedes-Benz Qualified Maintenance Technician Certificate and National Dual Training System Certificate. The National Dual Training System Certificate is equivalent to the Malaysian Skills Certificate Level 3 (SKM 3), a certification recognized by the Department of Skills Development under the Ministry of Human Resources, Malaysia. Do note that the certification will actually allow the graduate to work in almost any Mercedes-Benz dealership globally (provided they have the necessary work permit of course).
The class of 2019 basically reaffirms MBM’s long-term commitment in providing training and career opportunities to Malaysian youths through its Training Academy. Over 850 apprentices have graduated since the programme’s inception locally. Aside from monetary investments and setting up their assembly, sales and after-sales facilities here, MBM have also invested in our country in terms of human capital. Which is the most important resource. We are the most important resource as we are the ones who buy, sell, repair or use the product.
MBM’s President and CEO, Dr Claus Weidner said, “Our state-of-the-art, purpose built Training Academy aims to continuously nurture talent and provide Malaysian youths with a pathway to advance their career through job placement opportunities. Today, we contribute towards the nation’s demand for highly skilled talent in the automotive industry with the graduation of another 30 apprentices. This marks a significant milestone in our quest to build a solid foundation of the network and deliver the Best Customer Experience throughout the Mercedes-Benz extensive dealers in Malaysia,”
The apprenticeship programme exposes trainees to a wide-range of skills including presentation, analyzing, decision making, strategic thinking, mentoring, self-discipline and most importantly, teamwork skills. Trainers are also rigorously assessed and certified by international standards set by
Daimler AG in Germany. Based on the guidelines set by them, the training academy maintains a trainee ratio of one trainer to 15 trainees to ensure optimum quality in the delivery of its modules.
Vice-President for Customer Services, MBM, Jeffrey Simon added, “The response the programme since has been great year on year and we have received close to 600 applications this year; the most to date. It is in our best interest to recognize, mould and empower local youths as they embark on their journey in the automotive industry. Upon completion of their three-year training programme, they will be offered a four-year guaranteed employment, starting off as a Passenger Car Technician.”
About the Mercedes-Benz Malaysia Apprentice Training Centre
Initiated in September 1984, the ATC was established with the objective of
instilling ‘self-reliant learning’ and ‘life-long learning’ philosophies among
Malaysian youth. To date, over 770 highly-skilled apprentices have
graduated from the initiative.
As a prerequisite to acceptance into the training programme, interested
candidates have to undergo a strict selection process which involves a pre-
enrolment assessment examination by Daimler AG, Mercedes-Benz
Malaysia’s parent company. Candidates then have to attend a face-to-face
interview by the Recruitment Panel which gives the final approval to
candidates who qualify to enrol in the training programme.
The training programme consists of 48 courses over a three-year training
period, and is based on a curriculum comprising 70 per cent practical training;
which also includes 30 per cent on-the-job training; and 30 per cent theory.
In addition to undergoing technical training, apprentices are also equipped
with presentation skills, analyzing skills, decision making skills, system
thinker, mentoring skills, self-discipline, and team work skills, which are
essential for life-long career advancement. Employment is guaranteed via
bond upon completion of the training programme.
In addition to the Automotive Mechatronic training programme, the ATC also
provides a structured certification ladder for existing technicians who are keen
to upgrade their skills and knowledge.
The Apprentice Training Centre is a 55,000 sq ft facility and staffed by 13
dedicated trainers. The training facility is equipped with state-of-the-art
training equipments, purpose-built classrooms and workshops that emulate
real-life after-sales centres.
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