I just had the time to read up on JD Power's latest findings about the 2015 Malaysia Sales Satisfaction Index Study which was released at the end of October 2015. Toyota as usual has come in as number one. Not surprisingly of course. Now what is my opinion about this?
Note that this are mass market brands. This means no Audi, BMW, Mercedes Benz or Rolls Royce. I also see an absence of Volkswagen in the report. Volkswagen is a mass market brand. It is not a premium brand. This could mean that Volkswagen has not participated this time around or JD Power has not got a fairly large response from customers of that brand.
