J.D. Power 2016 Malaysia Initial Quality Study (IQS) finds that Malaysian National Carmakers are improving in terms of overall quality

The latest J.D.Power findings are out folks. According to the people who are experts in statistics, the New-vehicle quality in Malaysia has improved by 18% from 2015. This year marks the largest improvement in the 14 year history of the study, with the gap between national and non-national brands the smallest it has ever been according to the J.D. Power 2016 Malaysia Initial Quality StudySM (IQS), released today.

Toyota Ranks Highest in New–Vehicle Sales Satisfaction Among Mass Market Brands for a Third Consecutive Year

I just had the time to read up on JD Power's latest findings about the 2015 Malaysia Sales Satisfaction Index Study which was released at the end of October 2015. Toyota as usual has come in as number one. Not surprisingly of course. Now what is my opinion about this?

Note that this are mass market brands. This means no Audi, BMW, Mercedes Benz or Rolls Royce. I also see an absence of Volkswagen in the report. Volkswagen is a mass market brand. It is not a premium brand. This could mean that Volkswagen has not participated this time around or JD Power has not got a fairly large response from customers of that brand.