BMW Group Malaysia has announced what it considers to be the country's first online service scheduling system for BMW and MINI customers. With this, customers can schedule the service needs for their vehicles directly at their preferred authorised dealership via the BMW Malaysia and MINI Malaysia website.
This latest online service program for BMW and MINI customers here in Malaysia will complement the entire 360-degree ownership experience of a vehicle from the BMW Group which provides to their customers and is one of the ways the premium automaker enhances customer experience. This is another point of contact for customers to make things a little easier than before.
More details are stated in the press release below as well as in the BMW Malaysia and MINI Malaysia websites stated below also.
PRESS RELEASE
BMW Group Malaysia Introduces New BMW and MINI Service Online.
Cyberjaya, 8 th December 2017 – BMW Group Malaysia today introduced BMW and MINI
Service Online, the newest after sales care offering from the premium automaker which
enables its customers to schedule the service needs for their vehicles directly at their
preferred authorised dealership via the BMW Malaysia and MINI Malaysia website.
Introducing the new offering, Mr. Han Sang Yun, Managing Director and CEO of BMW Group
Malaysia said, “Digitalisation is a strategic direction for the BMW Group worldwide and we
have been moving in tandem here in Malaysia to introduce products and service offerings
that push the envelope for Digitalisation for further convenience and peace of mind in the
premium automotive industry.”
Han added that BMW Group Malaysia have already demonstrated this with the introduction
and roll out of BMW Connected extensively in all their vehicles since 2015.
“The new online service program for our BMW and MINI customers here complements the
entire 360-degree ownership experience of a vehicle from the BMW Group which provides to
our customers not only the most enjoyable but also the most rewarding ownership
experience.” said Han.
The BMW Group Malaysia Premium Ownership experience includes:
BMW 5-Year Unlimited Mileage Warranty with Free Scheduled Service Program.
MINI 4 Years Unlimited Mileage Warranty with Free Scheduled Service.
BMW 2-Year/ 24 Month Tyre Warranty Program for its Run Flat Tyre offering and
services.
Ultimate Protection Program+ (UPP+) courtesy of BMW Credit Malaysia and
underwritten by Allianz General Insurance Company (Malaysia) Bhd.
BMW Roadside Assistance and Accident Hotline.
BMW WhiteCard, MINI BlackCard and BMW Excellence Club membership program.
BMW and MINI Service Online.
For more information, as well as terms and conditions regarding the new BMW and MINI
Service Online kindly visit www.bmw.com.my and www.mini.my
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