VW Malaysia and Cergaz Autohaus to launch the first Volkswagen Technical Service Centre in Malaysia

Volkswagen Malaysia has partnered with authorised dealer Cergaz Autohaus to launch Volkswagen Technical Service Centre – the first of its kind in Malaysia.


The centre, which is based on Jalan Sungai Penchala in Taman Tun Dr. Ismail, is equipped to deal with repairs and after-sales service for all non-commercial Volkswagen vehicles, regardless of age or model. 



Technically, this centre could even repair your grand uncle's 1976 Volkswagen Beetle 1303 with that flat four engine. That could be interesting given that authorised centres would charge that 88 year old pensioner more than the usual amount he's been paying to the mechanic under the tree. 

More options. This is always a good thing, price aside.

PRESS RELEASE

KUALA LUMPUR, 13 April 2015 – Volkswagen Malaysia, in conjunction with authorised dealer Cergaz Autohaus, launched the Volkswagen Technical Service Centre today – the first of its kind in Malaysia.

The new Volkswagen Technical Service Centre will operate as a specialist care centre for repair and aftersales service, employing state-of-the-art diagnostics equipment and a team of trained mechanics operating under the expert guidance of Volkswagen-certified Master Engineers. 

The centre, which is based on Jalan Sungai Penchala in Taman Tun Dr. Ismail, is equipped to deal with repairs and after-sales service for all non-commercial Volkswagen vehicles, regardless of age or model. 

“The new Volkswagen Technical Service Centre is part of Volkswagen Malaysia’s continuing commitment to world-class after-sales service here in Malaysia, and underlines our promise of being ‘Always by your Side’.” said Mr. Armin Keller, Managing Director of Volkswagen Group Malaysia.

 ”The team of experts and state-of-the-art equipment in place at the Volkswagen Technical Service Centre means it will be capable of dealing with a wide variety of issues, quickly and effectively. It is the first of its kind in Malaysia, offering a level of after-sales service which is absolutely unparalleled.” he added. 

Featuring 10 work bays and additional space for 20 more vehicles, the new Volkswagen Technical Service Centre has an estimated service capacity of 7,000 vehicles a year. The team of 17 full-time staff means the Centre has a targeted turnaround time of 24 hours for the vast majority of vehicles which come through its doors.
The Volkswagen Technical Service Centre will incorporate a 24/7 towing service in cases of vehicle breakdown, in addition to handling regular appointments scheduled through Cergaz Autohaus. For more information, please contact Volkswagen Malaysia at: Toll-free telephone 1800-88-8947.