87.5% Proton Perdana 2012 to 2018 Have Had Their Takata Airbag Inflators Replaced - Get Yours Done Now If You Have Not Done It Yet

If you own a 2012 to 2018 Proton Perdana and have not get the Takata Airbag Inflator fixed for free you should go get it done as soon as you can. PROTON is appealing to owners of the Proton Perdana to bring their vehicles to authorised Proton service centres as soon as possible to have the Takata passenger airbag inflator replaced. 

This Takata airbag issue has affected so many car brands globally. This service fix is part of a global initiative for cars equipped with Takata airbags as the inflators may actually cause serious injury as the explosive charge to inflate the airbag is too strong than what it is supposed to be. All action taken is in accordance with the Defect Information Report (DIR) issued by the National Highway Traffic and Safety Administration (NHTSA) of America that requires the replacement of non-desiccated passenger inflators and PROTON had started to replace them from January 2019.

“Thanks to the joint efforts of our staff and dealers, PROTON managed to contact our customers and have performed the airbag inflator replacement exercise. There are 6,342 units affected and as of 18 August 2020, our service outlets have replaced 5,625 units or 87.5% completion,” said Roslan Abdullah, Chief Executive Officer of Proton Edar.

PROTON has stated that they would like to reassure all customers the recall exercise does not affect any other Proton model as they said that these airbags are supplied by a different vendor. This issue is with Takata, and nearly every car company on this planet had been affected if it had a Takata airbag fitted. Since safety is a key priority for PROTON they state that if you haven't got the airbag inflator in your 2012 to 2018 Perdana changed, you should get it done and any inconvenience caused is deeply regrettable. But it is FREE and could save your life in the event of an accident.

“The safety of our customers is of the utmost importance. However, we have not been able to connect with all affected owners due to obsolete or incomplete contact information. Therefore, we would like to urge all Proton Perdana owners who have not had their passenger airbag inflators replaced to call our service centres to book an appointment as soon as possible. Replacement of the inflator will take approximately one hour and will be performed free of charge while cars built after 31 August 2018 are unaffected,” added Roslan.

Customers who require more information can call PROTON’s Customer Care Hotline, 1-800-888-398 or send an email to customercare@proton.com for any enquiries and assistance.