UPGRADED FLAGSHIP RENAULT SHOWROOM OFFERS ENHANCED CUSTOMER EXPERIENCE
Kuala Lumpur, 24 February 2016 – TC Euro Cars (TCEC), the sole franchise holder for
Renault cars in Malaysia, recently upgraded its flagship Renault showroom in Petaling
Jaya to provide a more enriching and inclusive experience to customers and visitors.
“These improvements underline our steadfast commitment and passion to exceed the
expectations of our discerning Renault customers. With these upgrades, we aim to
establish more fulfilling connections that will enable us to better serve our customers,” said
Mr Kuan Kim Luen, CEO, TC Euro Cars Sdn Bhd.
Located along Jalan Kemajuan, Section 13 in Petaling Jaya, the improved Renault
showroom now features a new restaurant and pub called Tavern 13, in addition to an
existing café, to create a more lifestyle experience in the showroom.
Serving western and Thai BBQ cuisine, Tavern 13’s casual setting and relaxing ambiance
makes it an ideal spot for customers to wait in or simply just to unwind.
The Renault touch is added with updated photos of key activities in Malaysia, a display of
interesting Renault-related video clips and other branding elements.
Outside in front of the showroom, is a newly constructed vehicle display platform clearly
visible from the road – Jalan Semangat. This display platform showcases the latest
fashionable and fuel-efficient vehicles from Renault, such as the new Captur urban
crossover and Clio GT Line compact hatchback.
Additionally, customers can now make appointments through sales consultants to drop off
their Renault vehicles at the showroom. Besides enjoying F&B while waiting for their cars
to be serviced, they can also utilise the hair salon adjacent to the showroom for further
convenience and to make the most of their time.
Alternatively, Renault Sales Consultants are on hand to provide pick up assistance to
collect and deliver their Renault vehicle when service is due.
According to Kuan, TCEC is strategically expanding and upgrading its Renault network to
support the brand’s growing momentum in Malaysia.
The company recently added new showrooms in Seremban and Johor Baharu to
strengthen Renault’s brand presence and connect with more customers in the southern
region of Peninsular Malaysia
TCEC will continue to leverage the strength of Tan Chong Group’s aftersales network to
ensure customers receive first-class aftersales support and service experience.
To date, Renault has 15 showrooms all over Peninsular Malaysia and 14 service centres
across Peninsular and East Malaysia.
About Renault Group
The Renault group has been making cars since 1898. Today it is an international group, with sales
of more than 2.7 million vehicles worldwide in 2014. It employs over 117,000 employees and has 36
manufacturing sites. To meet the major technological challenges of the future and pursue its
strategy of profitable growth, the Group is harnessing its international development and the
complementary fit of its three brands, Renault, Dacia and Renault Samsung Motors, together with
electric vehicles, the Alliance with Nissan, and its partnerships with AVTOVAZ and Daimler. With 12
Formula 1 World Championship titles and a participation in Formula E, Renault sees motorsport as a
vector of innovation, image and awareness. For more information go to www.media.renault.com or
About Tan Chong Group
Tan Chong Group is principally involved in the assembly and distribution of motor vehicles, provision
of after sales services and related financial services such as hire-purchase, leasing, and insurance
agency. Tan Chong Group is the franchise holder and exclusive distributor for RENAULT and
NISSAN vehicles in Malaysia.