For a second consecutive year, Porsche ranks highest in initial quality among all nameplates, with a score of 74 Problems Per 100. Following Porsche in the rankings are Jaguar (87 PP100), Lexus (92 PP100) and Hyundai (94 PP100). - See more at: http://www.jdpower.com/press-releases/2014-us-initial-quality-study-iqs#sthash.cPEEXJSj.dpuf
Note that this is in the Quality Rating segment which covers the initial 90 days period, there is also the Dependability Rating which covers the first 36 months or 3 years of ownership. Hyundai slips a little to over the industry average later on. See more at http://autos.jdpower.com/ratings/2014-Vehicle-Dependability-Study-Press-Release.htm
HYUNDAI PRESS RELEASE
− Genesis, Elantra and Accent Ranked Highest in 2014 J.D. Power Initial Quality
Study – Hyundai Highest Ranked Non-Premium Brand
J.D. Power today presented three Hyundai vehicles - 2014 Genesis, 2014 Elantra
and 2014 Accent - their highest award for initial quality in their respective segments.
Hyundai ranked fourth overall in initial quality, climbing six spots from last year, and
was the highest-ranked non-premium brand. In total, Hyundai had six vehicles in the
Top Three positions in their segments, including two second place finishes for Santa
Fe and Sonata and a third-place finish for Equus. This year’s results mark the third
time Hyundai has been the highest-ranked non-premium brand in the past 10 years,
and the third time it finished among the Top Four brands overall.
The award comes from the J.D. Power 2014 U.S. Initial Quality StudySM (IQS). Now
consecutive year, IQS is the industry benchmark for new-vehicle quality,
in its 28th
measured at 90 days of ownership.
“Receiving IQS awards in multiple vehicle segments acknowledges Hyundai’s
commitment to quality and customer satisfaction across our entire product lineup, not
just our luxury vehicles,” said Dave Zuchowski, president and CEO, Hyundai Motor
America. “Today’s awards are a true reflection of the hard work and dedication of all
the Hyundai team members here, in Korea and Montgomery, Alabama.”
The IQS serves as the industry benchmark for new-vehicle quality and has proven to
be an excellent predictor of long-term reliability, which may significantly impact new-
vehicle purchase decisions. The focus of the study is model-level performance and
comparison of individual models to similar models in respective segments, which
helps manufacturers worldwide to design and produce higher-quality vehicles.
In addition to victories in three vehicle segments, the Hyundai brand substantially
reduced problems per 100 vehicles and finished fourth overall, gaining six rank
positions compared with 2013. The Hyundai overall score was 94 problems per 100
vehicles, 12 fewer than last year and 22 fewer problems than the industry average
which actually deteriorated three problems per 100 compared with 2013. Also,
Genesis scored back-to-back segment while Accent, with a mere 65 problems-per-
100, was the second highest performing vehicle in the study.
About The J.D. Power And Associates 2014 U.S. Initial Quality Study
The 2014 U.S. Initial Quality Study is based on responses from more than 86,118 purchasers
and lessees of new 2014 model-year cars, trucks and multi-activity vehicles surveyed after
90 days of ownership. The study is based on a 233-question battery designed to provide
manufacturers with information to facilitate identification of problems and drive product
improvement. The study was fielded between February and May 2014. The study is used
by manufacturers worldwide to improve quality and by consumers to help them make more
informed purchasing decisions. Throughout the years, initial quality has been shown to be a
leading indicator of long-term durability, which directly impacts customer loyalty and purchase
decisions.
About Hyundai Motor America
Hyundai Motor America, headquartered in Fountain Valley, Calif., is a subsidiary of Hyundai
Motor Co. of Korea. Hyundai vehicles are distributed throughout the United States by Hyundai
Motor America and are sold and serviced through more than 820 dealerships nationwide.
All Hyundai vehicles sold in the U.S. are covered by the Hyundai Assurance program, which
includes the 5-year/60,000-mile fully transferable new vehicle limited warranty, Hyundai’s
10-year/100,000-mile powertrain limited warranty and five years of complimentary Roadside
Assistance. Hyundai Blue Link Connected Care provides owners of Hyundai models
equipped with the Blue Link telematics system with proactive safety and car care services
complimentary for one year with enrollment. These services include Automatic Collision
Notification, Enhanced Roadside Assistance, Vehicle Diagnostic Alert, Monthly Vehicle
Health Report and in-vehicle service scheduling.
About Hyundai Motor Company
Established in 1967, Hyundai Motor Company is committed to becoming a lifetime partner in
automobiles and beyond. The company, which leads the Hyundai Motor Group, an innovative
business structure capable of circulating resources from molten iron to finished cars, offers
top-quality best-sellers such as Elantra, Sonata and Genesis. Hyundai Motor has seven
manufacturing bases and seven design & technical centers outside of South Korea and in
2013, sold 4.73 million vehicles globally. With almost 100,000 employees worldwide, Hyundai
Motor continues to enhance its product line-up with localized models and strives to strengthen
its leadership in clean technology, starting with the world’s first mass-produced hydrogen-
powered vehicle, ix35 Fuel Cell.
About Hyundai-Sime Darby Motors Sdn Bhd
Hyundai-Sime Darby Motors Sdn Bhd (HSDM) is a subsidiary of Sime Darby Motors. HSDM
is now the sole distributor and exclusive importer of all Hyundai completely built-up and
locally assembled vehicles and related spare parts.
HSDM’s complete car line-up includes the i10, Elantra, Veloster, Sonata, i40, Tucson, i30,
Santa Fe, and Grand Starex Royale.
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