Thursday, June 19, 2014

Hyundai Snares Most JD Power Initial Quality Awards In Its History

J.D. Power presented three Hyundai vehicles - 2014 Genesis, 2014 Elantra and 2014 Accent - their highest award for initial quality in their respective segments. Hyundai ranked fourth overall in initial quality, climbing six spots from last year, and was the highest-ranked non-premium brand. In total, Hyundai had six vehicles in the Top Three positions in their segments, including two second place finishes for Santa Fe and Sonata and a third-place finish for Equus. This year’s results mark the third time Hyundai has been the highest-ranked non-premium brand in the past 10 years, and the third time it finished among the Top Four brands overall.



For a second consecutive year, Porsche ranks highest in initial quality among all nameplates, with a score of 74 Problems Per 100. Following Porsche in the rankings are Jaguar (87 PP100), Lexus (92 PP100) and Hyundai (94 PP100). - See more at: http://www.jdpower.com/press-releases/2014-us-initial-quality-study-iqs#sthash.cPEEXJSj.dpuf

Note that this is in the Quality Rating segment which covers the initial 90 days period, there is also the Dependability Rating which covers the first 36 months or 3 years of ownership. Hyundai slips a little to over the industry average later on. See more at http://autos.jdpower.com/ratings/2014-Vehicle-Dependability-Study-Press-Release.htm

HYUNDAI PRESS RELEASE
− Genesis, Elantra and Accent Ranked Highest in 2014 J.D. Power Initial Quality

Study – Hyundai Highest Ranked Non-Premium Brand

J.D. Power today presented three Hyundai vehicles - 2014 Genesis, 2014 Elantra

and 2014 Accent - their highest award for initial quality in their respective segments.

Hyundai ranked fourth overall in initial quality, climbing six spots from last year, and

was the highest-ranked non-premium brand. In total, Hyundai had six vehicles in the

Top Three positions in their segments, including two second place finishes for Santa

Fe and Sonata and a third-place finish for Equus. This year’s results mark the third

time Hyundai has been the highest-ranked non-premium brand in the past 10 years,

and the third time it finished among the Top Four brands overall.

The award comes from the J.D. Power 2014 U.S. Initial Quality StudySM (IQS). Now

 consecutive year, IQS is the industry benchmark for new-vehicle quality,

in its 28th

measured at 90 days of ownership.

“Receiving IQS awards in multiple vehicle segments acknowledges Hyundai’s

commitment to quality and customer satisfaction across our entire product lineup, not

just our luxury vehicles,” said Dave Zuchowski, president and CEO, Hyundai Motor

America. “Today’s awards are a true reflection of the hard work and dedication of all

the Hyundai team members here, in Korea and Montgomery, Alabama.”

The IQS serves as the industry benchmark for new-vehicle quality and has proven to

be an excellent predictor of long-term reliability, which may significantly impact new-
vehicle purchase decisions. The focus of the study is model-level performance and

comparison of individual models to similar models in respective segments, which

helps manufacturers worldwide to design and produce higher-quality vehicles.

In addition to victories in three vehicle segments, the Hyundai brand substantially

reduced problems per 100 vehicles and finished fourth overall, gaining six rank

positions compared with 2013. The Hyundai overall score was 94 problems per 100

vehicles, 12 fewer than last year and 22 fewer problems than the industry average

which actually deteriorated three problems per 100 compared with 2013. Also,

Genesis scored back-to-back segment while Accent, with a mere 65 problems-per-

100, was the second highest performing vehicle in the study.

About The J.D. Power And Associates 2014 U.S. Initial Quality Study

The 2014 U.S. Initial Quality Study is based on responses from more than 86,118 purchasers

and lessees of new 2014 model-year cars, trucks and multi-activity vehicles surveyed after

90 days of ownership. The study is based on a 233-question battery designed to provide

manufacturers with information to facilitate identification of problems and drive product

improvement. The study was fielded between February and May 2014. The study is used

by manufacturers worldwide to improve quality and by consumers to help them make more

informed purchasing decisions. Throughout the years, initial quality has been shown to be a

leading indicator of long-term durability, which directly impacts customer loyalty and purchase

decisions.

About Hyundai Motor America

Hyundai Motor America, headquartered in Fountain Valley, Calif., is a subsidiary of Hyundai

Motor Co. of Korea. Hyundai vehicles are distributed throughout the United States by Hyundai

Motor America and are sold and serviced through more than 820 dealerships nationwide.

All Hyundai vehicles sold in the U.S. are covered by the Hyundai Assurance program, which

includes the 5-year/60,000-mile fully transferable new vehicle limited warranty, Hyundai’s

10-year/100,000-mile powertrain limited warranty and five years of complimentary Roadside

Assistance. Hyundai Blue Link Connected Care provides owners of Hyundai models

equipped with the Blue Link telematics system with proactive safety and car care services

complimentary for one year with enrollment. These services include Automatic Collision

Notification, Enhanced Roadside Assistance, Vehicle Diagnostic Alert, Monthly Vehicle

Health Report and in-vehicle service scheduling.

About Hyundai Motor Company

Established in 1967, Hyundai Motor Company is committed to becoming a lifetime partner in

automobiles and beyond. The company, which leads the Hyundai Motor Group, an innovative

business structure capable of circulating resources from molten iron to finished cars, offers

top-quality best-sellers such as Elantra, Sonata and Genesis. Hyundai Motor has seven

manufacturing bases and seven design & technical centers outside of South Korea and in

2013, sold 4.73 million vehicles globally. With almost 100,000 employees worldwide, Hyundai

Motor continues to enhance its product line-up with localized models and strives to strengthen

its leadership in clean technology, starting with the world’s first mass-produced hydrogen-
powered vehicle, ix35 Fuel Cell.

About Hyundai-Sime Darby Motors Sdn Bhd

Hyundai-Sime Darby Motors Sdn Bhd (HSDM) is a subsidiary of Sime Darby Motors. HSDM

is now the sole distributor and exclusive importer of all Hyundai completely built-up and

locally assembled vehicles and related spare parts.

HSDM’s complete car line-up includes the i10, Elantra, Veloster, Sonata, i40, Tucson, i30,

Santa Fe, and Grand Starex Royale.

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