J.D Power Asia Pacific has released their latest survey for the Initial Quality Study (IQS). According to them, as our cars get more sophisticated and filled with tech, the actual knowledge of how to use the equipment affects how the owner perceives the quality of the car. Imagine that, if you were an idiot, who does not read the (now extremely very thick) owner's manual, you may end up thinking that the car you just bought is a dud. So what JD Power adds is that the salesperson can make sure the owner is comfortable with the technology thus significantly reducing the number of problems the owner experienced with their vehicle. Wow. Now you know what manufacturers must deal with most of the time when trying to sell a car.
