Mercedes-Benz Malaysia held the first ever Dealer of The Year awards over in Penang recently. The new, soon to be annual event, is aimed at recognising the best among its 33 dedicated dealerships nationwide. Mercedes-Benz Malaysia presented a total of six awards for Best Performance in Financial Services, Best Performance in Business Excellence, Best Performance in After-Sales, Best Performance in Sales, Best Performance in Customer Satisfaction Index (CSI) and Customer Loyalty Index (CLI), and the most prestigious of them all, The Dealer of the Year 2017 which went to Hap Seng Star Sdn Bhd Balakong dealership (pictured above).
