Thursday, July 09, 2015

Chevrolet opens their new Malaysia Parts Centre to better serve its customers


Chevrolet Malaysia has opened up a brand new Parts Centre here in Shah Alam. This should cater to the 24,000 people that have bought Chevrolet cars as at end 2014. Quite a number actually, considering that it is a fairly new brand. I suppose being in Transformers and Hawaii Five-O helps a little. Especially the Cruze, driven by a nice looking lady (watch the show and you'd know). 

Anyway, this isn't as interesting as the actual cars themselves. But now you know that there would be less downtime when you send in a Chevrolet as parts would be easier to access within Malaysia.


PRESS RELEASE
New Chevrolet Malaysia Parts Centre to better serve  
Chevrolet Owners in Malaysia

Shah Alam, 29 June 2015 –

NAZA Quest Sdn Bhd marks another milestone with their brand new Parts Centre here in Shah Alam.  Located at the Chevrolet Malaysia headquarters with a space of 10,000 sq ft, NAZA Quest will hold up to more than RM5.5 Million worth of Chevrolet spare parts in stock comprising over 55 thousand line items.

The parts centre will cater to all existing Chevrolet owners in the country which amount around 24,000 units as at end 2014.  The new parts centre is expected to shorten delivery time of parts to all Chevrolet 3S centres and spare part dealers nationwide. With an increase in sales expected for 2015 and beyond, the centre will be able to address the concern of parts availability which will lead to greater customer confidence in the Chevrolet brand. “With our parts sales growing between 25% and 30% in the past years and expected growth rate to sustain in the next few years, we  see the need and potential for the setting-up of this new facility,” said Ms. Thoo Ai Wuen, Vice President 1 of  NAZA Quest Sdn Bhd.

“The Chevrolet brand is recognized worldwide for its safety and reliability – qualities every car owner appreciates. The new integrated warehouse management system which will be implemented, will eventually reduce delivery lead time tremendously and we are truly delighted to provide the best support to Chevrolet owners. The opening of this centre is very much in line with our intention to grow the brand and to achieve a higher level of customer satisfaction in after sales support”, added Ms. Thoo during the launch of the facility on 27th June 2015 . The new Chevrolet Malaysia Parts Centre was launched by Mr Chris Lee, Vice President 1, Special Group Function, Chairman’s Office, NAZA World Corporate Services

Sdn Bhd , Miss Thoo Au Wuen, Vice President 1, NAZA Quest Sdn Bhd and Mr Suhaini Misnan , Head of After Sales,  NAZA Quest Sdn Bhd.

The parts centre is also expected to carry additional parts in the coming months as NAZA Quest seek to introduce more models to enhance its current models line up in Malaysia. Existing models sold are the Sonic 1.6, Cruze 1.8, Malibu 2.4, the Colorado 2.8 pick-up and also the Orlando 1.8 MPV.

For more information on the Chevrolet, call 1-800-2-CHEVY (24389) or visit www.chevrolet.com.my. Follow MyChevrolet Facebook and @Chevrolet_MY Twitter for the latest updates and offerings of Chevrolet Malaysia.

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