Trucking News: UD Trucks incorporates customer feedback, demonstrates enhanced features in UD Quester

UD Trucks, with its long tradition of continuously improving its processes and product development, invited some 200 fleet owners and drivers to experience recent enhancements to the UD Quester, their heavy-duty truck range designed specifically for emerging markets in Asia. Incorporating customer feedback, these changes – which include an easier gear shift; the extra engine brake adjusted to lower speed; and a new application category – Dangerous Goods – were demonstrated at an exclusive test drive event at the Kaeng Krachang Circuit in Phetchaburi, Thailand from February 26 to March 3.


PRESS RELEASE
UD Trucks incorporates customer feedback, demonstrates enhanced features in Quester - easier gear shift; extra engine brake at lower speed; and new Dangerous Goods application –

Singapore, March 17, 2015 – UD Trucks, with its long tradition of continuously improving its processes and product development, invited some 200 fleet owners and drivers to experience recent enhancements to the UD Quester, their heavy-duty truck range designed specifically for emerging markets in Asia.

Incorporating customer feedback, these changes – which include an easier gear shift; the extra engine brake adjusted to lower speed; and a new application category – Dangerous Goods – were demonstrated at an exclusive test drive event at the Kaeng Krachang Circuit in Phetchaburi, Thailand from February 26 to March 3. Mr Christophe Martin, President of UD Trucks in Asia Oceania, said: “At UD, our philosophy is to be responsive to customers’ needs and hence we have gone the extra mile and made enhancements to the Quester based on feedback received. The test drive event also allows us the opportunity to invite loyal customers to test out the technical changes first-hand.”

Hailing from various countries across South-East Asia, UD Trucks customers at the Quester test drive event had nothing but praise on the changes made. Mr Sunton Chotpitayasunont, Senior Partner of the haulage firm Chiangmai Srisunton Ltd., said: “We have been a customer of UD Trucks for quite a few years, and since March 2014 we added the Quester to our fleet. It offers great value, almost like a European truck, and I would certainly recommend it to others. We initially had some comments on the engine brake system, which wasn’t entirely to our satisfaction.

But UD Trucks was open to our feedback, and they not only met our request very quickly, they also earned our continued trust.” With the first units delivered end of 2013, Quester was specifically developed for the world of heavy-duty transportation. It provides a platform for a wide range of applications, including long haul, distribution, construction and mining.  Quester is also UD Trucks’ most cost-efficient truck to date for meeting customers’ demands in evolving markets and strategically designed for business growth.

The truck stands for a high quality level that lasts over time and facilitates easy maintainability. Furthermore, Quester offers a wide range of configurations with easy body mounting, offering customers a tailored, purpose- built solution for all types of applications.

Summing up, Mr Martin said, “As always, catering to customers’ needs is foremost in our commitment to them and we value their feedback to help us improve our products continuously. With these improvements, coupled with our renowned service, support and genuine parts packages, UD Trucks will continue to offer our quality products and expertise to growth markets in Asia Oceania.”

 See a video of the recent test drive event here: http://youtu.be/YcnRCBwCNkc (watch in here below)