PSA: Perodua Requests Customers Only Deal With Authorised Sales Personnel to Avoid Being Scammed

In light of the popularity of Perodua vehicles especially the recently launched Ativa SUV, Perodua urges both existing and potential customers to only deal with its authorised sales advisors to avoid being deceived by apparent scams that have surfaced after the Ativa’s launch on 3 March 2021. Go through official channels people, don't expect special deals and freebies especially if  you know the car is newly launched or has a long waiting list.

“We have discovered at least two fraudulent rebate offers online for the newly-launched Perodua Ativa, which is not our practice,” Perodua President and Chief Executive Officer Dato’ Zainal Abidin Ahmad said, adding that the promotions did not originate from Perodua or any of its outlets nationwide.

According to Dato’ Zainal, some scammers have posed as Perodua sales advisors before and lured potential victims into placing their new car purchase deposits into personal bank accounts.

This issue has arisen time and time again here in Malaysia. People seem to be so impatient that they are willing to go through such routes as they want to get the car as fast as possible until they forget to use their thought process clearly. Think properly and always check on details. 

Actually it is NOT PROPER BUSINESS PRACTICE for the sales person to ask for money to be deposited into a personal bank account. So don't do it.

To safeguard both existing and potential Perodua customers, here is a quick ‘Do’s and Don’ts’ guide when purchasing a new Perodua vehicle courtesy of Perodua:

Do’s	Don’ts
Do contact or visit Perodua’s authorised sales or service centres to learn more about our products and services, or visit www.perodua.com.my or any of our official social media pages on Facebook and Instagram.	Don’t react immediately to offers, whether online or in print, without confirming its details with Perodua’s authorised sales or service advisors, or our official online platforms – www.perodua.com.my, official Facebook and Instagram pages.
Do visit www.perodua.com.my for the accurate and up-to-date list of our nationwide sales and service outlets and their contact details.	Don’t give away your personal details such as bank account numbers, home address and IC number without making sure that the person you are speaking with is an authorised Perodua personnel.
Do contact our Customer Experience Centre at 1-800-88-6600 during office hours, or send us an enquiry at https://www.perodua.com.my/contact-us.html, if anyone claiming to be a Perodua sales or service representative is asking you to make payments into a personal bank account.	Don’t make any payments, including deposits and booking fees, into personal bank accounts. All payments must be made to company accounts only.

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