Sunday, February 16, 2014

CASTROL CARAMA PROMO: Car service issues – Have I been blinded?

This here is something from established petroleum product seller Castrol. I use Castrol sometimes, but not all the time. Let's just see what they have to offer you guys out there, alright?

Castrol Carama
Investing in a car means years of financial commitment. But, your commitment probably does not stop there. Taking care of your car is as akin to taking care of your children – health and safety is a top priority

Every car, regardless if it is old or new must be treated with utmost care to promise long term quality assurance. Regular servicing will help maintain the condition of our car and provide us the extra assurance that our car is road-ready.



However, in reality it is not easy to find a workshop in Malaysia that operates with honesty and one that provides satisfactory service and quality at the same time. According to the National Consumer Complaints Centre (NCCC) 2012 annual report, there were 1,695 complaints made with regards to car care service centers and 90 percent of the grievances were on the quality of service provided. No doubt we have all heard similar stories when it comes to car care.

Now, does this ring a bell?
  1. Am I paying the right price for my car service, or am I being ripped off?
  2. Is this repair really needed?
  3. Are genuine parts being used? How do I tell?

To highlight and further understand these concerns, Carama is collaborating with Paul Tan to conduct a survey on car maintenance to find out your thoughts about car service in Malaysia.

Carama hopes to provide assurance and peace of mind for car owners in Malaysia – by helping them find the right workshop, and pay the right price. In the long run, Carama sought to improve the quality of service and repair in Malaysia and ultimately uplift the standard of independent workshops.




I encourage readers to participate in this survey to help gain a better insight about consumers’ behavior on car service in Malaysia. Your thoughts and inputs will help Carama improve the quality of car servicing in Malaysia.


What do you get?
Take part in this survey for a chance to enjoy quality car service through Carama workshops! Each reader will receive Carama Dollars’ worth RM 10 upon completing the survey. Carama Dollars are redeemable when you book your next service or repair through Carama workshops.  1 Carama Dollar = RM1.

Explore How Carama works at www.carama.com and engage with Carama on Carama Facebook for awesome Carama promotions and car care tips.

What is Castrol Carama?
Carama by Castrol was launched late last year as a one-stop online platform that connects car owners with trusted workshops around Klang Valley. As Malaysia’s first online service for trusted car care, Carama provides three months/5,000km warranty and free drop off service for bookings made through www.carama.com. Car owners will also be assured of a fair price guarantee. Carama features a workshop locator, service price calculator (photo below), my car logbook and Carama Rewards (four percent cashback on all services and repairs) to help car owners simplify their car care experience and find the best workshop for their car. Carama also features the Carama Certified Shops that have been through the “40 point” rigorous screening to meet the highest standard of workshop quality.

For more information on Carama, please visit www.carama.com

No comments: