Okayyyyyyy.. J.D. Power, the well known impartial organisation that conduct customer satisfaction surveys have announced that Toyota is the best in customer service satisfaction for the second year running! This is followed by Mitsubishi and then Mazda with Honda, yes, Honda coming in last among the non-premium mass market passenger car makers in Malaysia. Congratulations is in order to all of the three for making their customers feel like the are very appreciated. Aside from that, let me just state again that Honda has come in last. Even Volkswagen is up by a whole lot from 2016.
