Volkswagen Premiers 4 New Models At Auto China 2014

Press Release

Volkswagen celebrates four world premieres at Auto China 2014
• Touareg, technically and optically refined
• Golf R 400, extremely sporty concept car
• New Midsize Coupé, four-door design concept
• Golf Edition, concept on the occasion of the 40th anniversary of the Golf

Volkswagen Group Malaysia announces more measures to handle warranty issues

This is a short bit overhead directly from what was discussed between Volkswagen Group Malaysia and the group that voiced up grievances  - the Vw Dsg 7 Defects Community on Facebook. 

Firstly, VW Group Malaysia will now streamline the whole EXTENDED WARRANTY CLAIMS PROCESS. The VW Extended warranty process is/was handled by Allianz Insurance and as stated earlier, it is a long an bearaucratic process in handling and approving a claim. People cannot wait too long as this is their only mode of transport etc. etc. And so, VW Group Malaysia will work hand in hand with the insurance provider and also with the service dealers to ensure quicker claims addressing as well as ensuring better customer service experience. In short, less paperwork, blurcase insurance adjusters and better service by service personnel at the service centers. Crack the whip, VW Malaysia. Things must change.

More Volkswagen Tales of Woe - Facebook community survey results and some comments

There is a Facebook group that was started by a group of Malaysian Volkswagen owners who are extremely disappointed (to say the least) by the supposedly appalling after-sales service quality over at Volkswagen Malaysia. I am not surprised as I have written a couple or so times as regards how unreliable VW cars have been in recent years. you can have a look at the group here.

Spotted in the ads: Here's another reason why you should stay away from Volkswagen

Happy 2014. Now as the first post of this year we bring you another tale of woe.

This advertisement on mudah.my caught a friend's end (thanks Ken). And here it is for all of you to read.
"For 1st year has send in for claims about 10 times, and 15 times in 24 months. All this model has same defects, aircond box malfunction, radiator fan, clutch, mechatronics and etc, which cant be solve even after replacement. Think 10 times before you decide to purchase Volkswagen. "

KLIMS'13 - Volkswagen at KLIMS'13 and the launch of the CKD 2014 Polo 1.6 Hatchback

Volkswagen is another car manufacturer that decided to participate in a big way for the Kuala Lumpur International Motor Show 2013 (KLIMS'13). The VW stand is the largest at KLIMS'13 and showcases the following:

• National premiere of the new 2014 Volkswagen Polo 1.6, 3rd locally assembled model
• Unique special ‘cut out’ model of Golf displays Volkswagen’s engineering, innovation and safety
• The iconic Beetle Fender Edition first appearance in Malaysia
• “Think Blue” – Interaction of fuel efficiency and fuel saving
• The Volkswagen comprehensive model line-up and exciting brand entertainment for all walks of life