Volkswagen Group Malaysia has decided to take more remedial action pursuant to the recent protest by a group of VW owners on the 13th of March 2014. Aside from the earlier announcement that service centers will be opened on Sunday, owners can now look forward to voicing out their EXTENDED WARRANTY grievances when ever they feel like it during 9am to 6pm on weekdays begining 17th of March 2014.
In short, VGM has a call center so that you can inform them directly on how you are being treated by the service centers as regards the Extended Warranty or whether you have any other complaints to voice out. The hotline (which isn't so hot as it is only during office hours - but a good step) is 1-800-88-8947. Call them to try exorcise your haunted Volkswagen. Do not call a coconut holding shaman as he wouldn't know nuts about how to exorcise your faulty DSG transmission. This is the better way.
